JARED STARK

The dealership greeted us instantly. Reviewed our needs and found a perfect match. Amber our sales associate was professional and great to work with. When everything was complete she eve Reviewed our needs and found a perfect match. Amber our sales associate was professional and great to work with. When everything was complete she even delivered our new vehicle to our house. So convenient More

by JOEYCATERBONE Verified Customer Verified Customer

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Nick Welling was so helpful and never gave up finding just the right vehicle for us. He was kind, patient and professional. Kelcey was also very kind and helpful in getting us our car. Highly recommen just the right vehicle for us. He was kind, patient and professional. Kelcey was also very kind and helpful in getting us our car. Highly recommend this dealership. More

by joycewcrowder Verified Customer Verified Customer

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Best dealership I have ever purchased from. No pressure at all - they had exactly what I wanted, let me test drive it, added the bed liner, and I picked it up the next day. Although I have No pressure at all - they had exactly what I wanted, let me test drive it, added the bed liner, and I picked it up the next day. Although I have to drive an hour, I will do so because of the customer service. More

by 1stsgtc Verified Customer Verified Customer

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Southern was responsive and super helpful. Thank you for taking such great care of us! Thank you for taking such great care of us! More

by JAMMFORD Verified Customer Verified Customer

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I've had mixed experiences with the service department here. When calling to schedule service, they use an outsourced company in Florida that really doesn't know or understand the dealer. They just have i here. When calling to schedule service, they use an outsourced company in Florida that really doesn't know or understand the dealer. They just have insight to their service departments schedule. When dealing with the service advisors in shop, great experience, no complaints. I've had good work done by their mechanics and I've had bad experiences as well. The last time I had an oil change done, the mechanic obviously didn't wipe their hands as my door handle, door, a pillar liner, and windshield where the sticker went were smeared with dirt and oil. Its a white car and light interior so it was obvious from far away. More

by YoungFoolwithOldManWheels Verified Customer Verified Customer

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Jake Lynch took great care of me in my purchase of my new ford mustang, he was very nice and informative on the vehicle even bringing it to me after it needed a software update. ford mustang, he was very nice and informative on the vehicle even bringing it to me after it needed a software update. More

by marc54850 Verified Customer Verified Customer

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Best group of people you would want to buy a vehicle from. 3rd best experience I have had buying a vehicle. the other 2 were from Hall Ford with the same bunch of people. Manny & Rob went out of their w from. 3rd best experience I have had buying a vehicle. the other 2 were from Hall Ford with the same bunch of people. Manny & Rob went out of their way to help me. Not if but when I want another vehicle, I will be back. More

by fisherman_974 Verified Customer Verified Customer

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I purchased my 2021 jeep Wrangler Unlimited through Clayton, who was a breeze to work with. A few days later, I stopped in to discuss a front side marker that was out, power steering fluid that was low Clayton, who was a breeze to work with. A few days later, I stopped in to discuss a front side marker that was out, power steering fluid that was low, and tires that were visibly cupped (improperly worn). Clayton was quick to schedule an appointment for me with the service department, which was great. I thought all is well, until the day of the appointment. I get there get checked in and the service advisor goes to look over the issues I was scheduled for. After looking over the vehicle he says that he agrees with my concerns but that he has to go talk to the sales manager Kelcey Jordan, whom came over looked at all for tires and in summary says yes they’re bad. After a brief wait the service advisor, Edwin, came over and said that Kelcey had only authorized the replacement of the front two tires. To which I stated that doesn’t make since, because no vehicle on any lot has miss-matched tires, so why would they give me miss-matched tires. Mind, at this point, I bought the Jeep Sept 27, 2024 and the appointment was October 11, 2024. I had driven from the lot to the naval base and to my house. I expressed my above noted concerns with Kelcey, whom made it seem like he was doing me a service by even changing the tires, when they’re warrantied in the contract info. He also stated with a confrontational tone, to not only me but my wife that they are not required to provide the same tires that came on the vehicle and that he could not afford to put the same brand new tires on my vehicle, charging me approximately $305 for the tires when a single tire retails for less than $200. I attempted several different avenues and had both Edwin and Clayton advocating for me. I am by no means trying to swindle my way into a full matching set of brand tires. I just wanted what was right to be done and that wasn’t the case because it is considered to be a blue dot certified vehicle and I should not have to put brand new tires on the jeep after having only owned it for two weeks. Whomever is doing RO/state inspections should not have allowed this vehicle onto the lot for sale with tires like this, it is a safety concern and bad for business. Why after paying $40,000 for a vehicle barely 2 weeks ago is the sales manager not willing to do what should have been done prior to anyone purchasing the vehicle? More

by dalberstadt Verified Customer Verified Customer

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Sam and Jared made the process painless for me. I came into Southern Ford not looking to buy a new truck but it was time. Thanks y'all I came into Southern Ford not looking to buy a new truck but it was time. Thanks y'all More

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Great experience working with Sam for new fleet vehicles that we needed quickly and also with Jared through financing. that we needed quickly and also with Jared through financing. More

by robert@pyramidroofing.com Verified Customer Verified Customer

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