JAMES HENRY | Page 5

James Henry had the best customer service I have ever experienced at a dealership. Not only did he give us the best pricing, he offered us water and sat us down looked us in the eye with integrity and w experienced at a dealership. Not only did he give us the best pricing, he offered us water and sat us down looked us in the eye with integrity and was very easy to work with. More

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TJ and James helped us get the car of our dreams. We negotiate through email with James and finished the purchase of our beautiful new car in person with TJ. I highly recommend TJ as he made it so we We negotiate through email with James and finished the purchase of our beautiful new car in person with TJ. I highly recommend TJ as he made it so we were not inside the dealership for hours. Thank you TJ! We love our new car! More

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James Henry was the best sales person I could have possibly asked for. He was patient and very knowledgeable on the product! Thanks James! possibly asked for. He was patient and very knowledgeable on the product! Thanks James! More

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James Henry gave me exemplary customer service, he was very friendly and helpful. I enjoyed my experience with him, he went above and beyond to get me what I was looking for. very friendly and helpful. I enjoyed my experience with him, he went above and beyond to get me what I was looking for. More

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Most trustworthy Man, James's only interest in our buy was not money but for us to drive home on our favorite K5 at our own monthly budget, and I mean what I said we whent to play ball at Mr. James Henry was not money but for us to drive home on our favorite K5 at our own monthly budget, and I mean what I said we whent to play ball at Mr. James Henry court and he gave us the win. At $345 a month every other car sales men told us with a grin " $345 monthly for this car for a GT K5 it's pretty unrealistic" Not to Mr.James it wasn't the proof? My fiance happily driving off the lot at kia Carson at $345 monthly. Every one hurry KiA of Carson is where is at, when everyone said no, ask for Mr. Henry James and Kia of Carson will say yessss.! More

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I am shocked at these reviews of the two people I dealt with at this dealership. I went in to a scheduled appointment with Davonna the internet sales dept. the appointment was confirmed and I showed up on with at this dealership. I went in to a scheduled appointment with Davonna the internet sales dept. the appointment was confirmed and I showed up on time. When I showed up she mentioned where she would be once I arrived. The internet sales department said she was with another client and would be with me after. After 15 mins, I texted her and she ended up sending out James to help us. James seemed really helpful at the beginning up until we started to talk about the purchase price. The lease price was INSANE on the car. I straight looked him in the eye and said I must have been mistaken and asked what dealership I was at because the price he gave me was for a Mercedes! They also lowballed me on my trade. Anyway, I walked and the next day got a great deal at Kia of Alhambra and they ended up giving me $7,000 more on my trade than this dealership did and gave me my lease for the amount I wanted it for. Davonna texted me the next day saying something how she wanted to reschedule my appointment because I never came. I wrote back on how she double booked her self and set me up with James. She basically said she had many walk ins that day. I had an appointment, so I guess appointments don't matter. More

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He was very honest and Knowledgeable. James broke down the car purchasing process for me including the contract. I wouldn’t go to anyone else, very helpful. Sick for his help ladies and gents. the car purchasing process for me including the contract. I wouldn’t go to anyone else, very helpful. Sick for his help ladies and gents. More

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I'm surprised he has 5 star reviews. Unfortunately the "help" he provided was not good. When asked if he could give us a better deal he lied about add-ons on the car, and the lowest interest I actually qu "help" he provided was not good. When asked if he could give us a better deal he lied about add-ons on the car, and the lowest interest I actually qualified for. Once we did the math, a 28k car added up to a total of 41k. That obviously does not sound honest at all. When we called him out on this, he got really worked up and started raising his voice and did not keep it professional. Needless to say, I got a better deal for the same exact car elsewhere with honest people. ALWAYS do the math, people. More

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Professional, well informed about my purchaseand genuine Professional, well informed about my purchase and genuine about my experience with Kia. Would definitely recommend Kia of Carson and James Henry to Professional, well informed about my purchase and genuine about my experience with Kia. Would definitely recommend Kia of Carson and James Henry to walk you through your purchase. More

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He was very honest and understanding. He made sure he broke down my contract to me and got me an amazing deal! No one was able to help me but James did! I’m very thankful for him! Check him out guys ! broke down my contract to me and got me an amazing deal! No one was able to help me but James did! I’m very thankful for him! Check him out guys ! More

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