JADEN BOND
JADEN BOND at McDonough Hyundai
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JADEN BOND

Service Advisor

McDonough Hyundai

1785 Avalon Pkwy
McDonough, GA 30253

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4.7
72 Reviews
4.7

72 Reviews

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72 Reviews of JADEN BOND

April 02, 2025

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Employee Rating

I was told my car needed to be cold and that the service wouldn't be done until the morning and that I'll likely have my car back by noon. I communicated with the service center advising I wanted to cancel More

by Edna.m.jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 01, 2025

Dealership Rating
Employee Rating

I made an appointment for 7:15 am. My car was not taken care of until about 8:30 am. I was under the impression that the appointment would start around that time. More

by pittmanshoni
Workmanship
Service Time
Recommend Dealer
No
Apr 02, 2025

McDonough Hyundai responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 346-8956 and we will do our best to make this better.

April 01, 2025

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Employee Rating

McDonough Hyundai treat customers like family while maintaining their professionalism and attention to detail. Thanks More

by ANTOINETTA2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2025

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

March 28, 2025

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Employee Rating

Knowledgeable service staff. Very friendly. Waiting area very clean and comfortable. Service was completed in a timely matter. Overall excellent quality. More

by JAZZDITTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

March 23, 2025

Dealership Rating
Employee Rating

Timely and staff kept me informed of progress. Waiting area was very good and service was timely More

by Blainharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr

Mar 26, 2025

McDonough Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

Mar 26, 2025

McDonough Hyundai responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2025

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Employee Rating

Give me the same service advisor. He and my attendee was amazing from the time I pulled into the service bay. More

by Melissagosier93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moises Bonilla

Mar 25, 2025

McDonough Hyundai responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 08, 2025

Dealership Rating
Employee Rating

A lot of hustle from this team! They were short-staffed and moving to make up the difference. Check-in from Jaden with tablet was great. The advisors were trading back and forth wit More

by mcgillc1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, Moises Bonilla , Logan Adams, Justin Johnson

Mar 09, 2025

McDonough Hyundai responded

It's great to hear that Jaden and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

March 08, 2025

Dealership Rating
Employee Rating

Customer service mqmade me feelblike the best customer they have ever had. Paid attention to all the details. More

by jking33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2025

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

February 28, 2025

Dealership Rating
Employee Rating

Great service very helpful. The staff was warm and kind to me and my family More

by Chaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2025

McDonough Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

February 15, 2025

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Employee Rating

This is the best dealership I've ever attended. Fast, clean , clear instruction on what to do More

by jking33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

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