JACOB SMITH | Page 69

Jake was very helpful, friendly, & kind . The work done on my vehicle was prompt and done well. The work done on my vehicle was prompt and done well. More

by KATHYALOHAMORA Verified Customer Verified Customer

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As a 70 year old woman, it is important for me to feel comfortable with those that help me. My Subaru service representative, Jake, is a very dependable, knowledgeable & courteous young man. He never fail comfortable with those that help me. My Subaru service representative, Jake, is a very dependable, knowledgeable & courteous young man. He never fails to provide excellent service. A true asset to your company. More

by HUERTASTRAVEL Verified Customer Verified Customer

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Great customer service. Jacob updated me regularly on the status of my vehicle. My car was done on time. Jacob updated me regularly on the status of my vehicle. My car was done on time. More

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Great service. Very friendly and helpful. Nice atmosphere where I could work whilst waiting. Always appreciate a coupon here or there. :) Very friendly and helpful. Nice atmosphere where I could work whilst waiting. Always appreciate a coupon here or there. :) More

by DANIEL.R.MOORE Verified Customer Verified Customer

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The team is always great and willing to go out of their way to help me! way to help me! More

by KELLY70 Verified Customer Verified Customer

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Fantastic service and awesome communication! I highly recommend Jake the service advisor! 10/10 would use again. I highly recommend Jake the service advisor! 10/10 would use again. More

by KAYLABRISTOL Verified Customer Verified Customer

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Why! Your management team knows how good you all are. Jake and Zoie helped us with the items that needed attention on our 2016 Subaru. They are both very Your management team knows how good you all are. Jake and Zoie helped us with the items that needed attention on our 2016 Subaru. They are both very good with their customer service skills. The warranty is done so on an item like Michelin tires, we will likely shop prices. Other than that Reeves and now Morgan are the only ones to do work on that vehicle. More

by Michael T. Fleming Verified Customer Verified Customer

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Annual lease service. Same nice service. Maybe mention to Mr. Smith not to call women, 'hon' as he used when speaking to me. I'm sure he means no offense but, it is inap Same nice service. Maybe mention to Mr. Smith not to call women, 'hon' as he used when speaking to me. I'm sure he means no offense but, it is inappropriate. It was also great to speak to Andy - glad he is still there. I rec'd a video from service dept but, you can't tell if the car is mine that they are talking about.. Not sure how useful getting this video was. Maybe show the plate then film? More

by VMENZEL1 Verified Customer Verified Customer

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The service department is such a pleasure to work with. Everyone is kind, courteous and knows cars! I get a loaner if the job takes more than a day. Their coffee is awesome too! Everyone is kind, courteous and knows cars! I get a loaner if the job takes more than a day. Their coffee is awesome too! More

by KEVANLISA Verified Customer Verified Customer

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The original maintenance work was completed although, it took much longer than expected for having an appointment. This makes it a long day waiting for any additional work that is found to be done. Also, took much longer than expected for having an appointment. This makes it a long day waiting for any additional work that is found to be done. Also, the service department has to be notified of my extended warranty each time I bring my car in for service. More

by JFREEBIRD3410 Verified Customer Verified Customer

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