JACOB RIVERA

Was very easy to work with, helped me get into the exact car I was looking at! car I was looking at! More

by DONALDGREEN Verified Customer Verified Customer

Report | Print

I love the presentation and the quality of the Dealer, however for some reason i felt the lack of helping me achieve the goal to buy the vehicle i end up buying. Let me be fair to the sales guy Jacob, he however for some reason i felt the lack of helping me achieve the goal to buy the vehicle i end up buying. Let me be fair to the sales guy Jacob, he was professional and took care of my questions all the way till he left me at the finance office. My short term memory dont let me remember his name but he has been working there for a while. Everything was ok till i handed a check to pay the vehicle in full. He gets the xx, runs it trough a machine and 10 seconds later he gives me a paper saying….the xx was declined, i show him proof of funds and he says, you have to pay cash if you want to take the vehicle today. I said is there any other way, he said wire transfer but it takes 24 hours to verified funds. I got frustrated, called my bank, called the third party company that declined the xx and stress out for 30 minutes till i my self had to think outside The Box and ask the finance guy can I just pay with the credit card of the bank that has the funds? And he replied, let’s try so we gave it a shot and it went through in two seconds. I am leaving this review for everyone to be aware that there are several ways of pay for a vehicle if you want to take the vehicle same day , cash is always the most secure way because the funds are there….😂 If not, make sure your credit card with your bank is going to approve the charge before you even go to the dealer. I was upset at the time because the finance guy must have sold thousands of cars and did not provide me with all the options that I had and let me go through a deal of stress unnecessary.Also I have not mention that I drove two hours to get this vehicle. More

by SANDERSPEREZ252 Verified Customer Verified Customer

Report | Print

Great vehicle, dealership, and. a very easy transaction from Jacob and crew, Thank you for a smooth and stress-free experience. a very easy transaction from Jacob and crew, Thank you for a smooth and stress-free experience. More

by TERENCE26 Verified Customer Verified Customer

Report | Print

Excellent service is always provided when I come in for service. Love the team here! service. Love the team here! More

by JACOB.RIVERA Verified Customer Verified Customer

Report | Print

I went into Alfa Romeo® Maserati of Stewart just to buy out the lease on my Gulia And they made it not only a painless experience, but they were actually a pleasure to deal with. Wow I was waiting for the out the lease on my Gulia And they made it not only a painless experience, but they were actually a pleasure to deal with. Wow I was waiting for the paperwork to come through. They did a complementary safety inspection on my vehicle and let me know that there were actually a couple of fact recalls and that they could take care of them while I was there They immediately pulled my car into the service bay and started working on the recall repairs by the time I finished with the paperwork for the lease buyout my key was waiting for me downstairs, and my car had been freshly washed, even vacuumed out the inside. They are a pleasure to deal with, and I will be visiting them as soon as I can afford to buy the new Maserati MC20 They have the Showroom More

by JBINSTALLATIONS76 Verified Customer Verified Customer

Report | Print

The sales process , salesman and management were second to none. The whole experience was an 11 out of 10!! Exceptional!! Only took 1.5 hours total. The service after the sale is something I have never exp to none. The whole experience was an 11 out of 10!! Exceptional!! Only took 1.5 hours total. The service after the sale is something I have never experienced. The calls , emails and texts from my salesman making sure I was happy and was there to answer question about the vehicle, amazing. I would buy another car from them just for the experience. More

by JCARMICHAEL10 Verified Customer Verified Customer

Report | Print

I bought a Cadillac and wish that someone had explained the features to me. After 2 months I’m still trying to figure it out the features to me. After 2 months I’m still trying to figure it out More

by Pgonnell Verified Customer Verified Customer

Report | Print

Great experience from the moment I walked in. First time ever I had the option to take the car with me the same day. Staff was very professional, really can’t find one negative thing from this ex First time ever I had the option to take the car with me the same day. Staff was very professional, really can’t find one negative thing from this experience which is rarely the case. More

by DRAGAN.COKORILO Verified Customer Verified Customer

Report | Print

Have no idea who Clark is. But who helped me was great. They knew a lot about the cars. But who helped me was great. They knew a lot about the cars. More

by VGAMBINA357 Verified Customer Verified Customer

Report | Print

Excellent to work with. Very responsive and accommodating.I purchased the car out of state and the purchase really was seamless. Love the car and would highly recommend the Very responsive and accommodating.I purchased the car out of state and the purchase really was seamless. Love the car and would highly recommend the dealership. More

by Mike G Verified Customer Verified Customer

Report | Print