JACOB DANIEL ENGSTROM | Page 2

People are always very nice and knowledgeable. Service for a popped front tire took longer than expected. The car got towed to dealer on a Friday late afternoon and we had to wait until Monday to Service for a popped front tire took longer than expected. The car got towed to dealer on a Friday late afternoon and we had to wait until Monday to pick it up. Also had to replace both back tires at 10,000 miles on a car that came straight from factory!! That was a bit shocking and unheard of. It’s my first BMW. I’m a 45 yr old female so not a “spirited” driver as the tires were referenced. My hope is that these tires last a lot longer! More

by ROBYN5 Verified Customer Verified Customer

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No good customer service. Try to bribe you to sign contracts that you don’t want to sign. Try to bribe you to sign contracts that you don’t want to sign. More

by NDTHOMPSON44 Verified Customer Verified Customer

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I was pleased with the service and the adviser. I needed additional time before I could pick up my car, which they accommodated with no issues. I needed additional time before I could pick up my car, which they accommodated with no issues. More

by LSJ Verified Customer Verified Customer

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I was for maintenance service and everything was nice, the attendant Jack did very well and service was ok. Nice place the attendant Jack did very well and service was ok. Nice place More

by eduardo7 Verified Customer Verified Customer

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Timely, efficient and job well done! Kept me up to date on progress of the repair. Kept me up to date on progress of the repair. More

by emort Verified Customer Verified Customer

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Great service. Really liked the video sent as the service tech when through all the details in the service inspection. Really liked the video sent as the service tech when through all the details in the service inspection. More

by Steve Verified Customer Verified Customer

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Much thanks to Jake and the whole service team. They diagnosed my problem, ordered needed parts and got me back in my car and on the road quickly. They diagnosed my problem, ordered needed parts and got me back in my car and on the road quickly. More

by LYNCHPS Verified Customer Verified Customer

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Part ordered, service appointment made, Got rental car, two hours later I was called and told part had been sent back. Amazing! two hours later I was called and told part had been sent back. Amazing! More

by Bill Verified Customer Verified Customer

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I have been going to this dealership for my servicing for years. I received consistent professional service. years. I received consistent professional service. More

by J_BRADLEY1 Verified Customer Verified Customer

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Could stock more beverages and provide something to drink besides water. Please also work on wait times for oil change. It took an hour and a half. besides water. Please also work on wait times for oil change. It took an hour and a half. More

by RYANWOOD02 Verified Customer Verified Customer

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