JACK PRENTICE
JACK PRENTICE at Toyota of Rockwall

JACK PRENTICE

Product specialist

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75087

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4.8
14 Reviews
4.8

14 Reviews

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14 Reviews of JACK PRENTICE

March 10, 2026

Dealership Rating
Employee Rating

Always a great experience and a great selection. Knowledgeable staff. I've bought 2 vehicles here and service department has been awesome as well. More

by trozelle
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Benjamin

Mar 11, 2026

Toyota of Rockwall responded

We’re glad you enjoy our selection and knowledgeable team. Thank you for purchasing two Toyota vehicles, including your Corolla, and for recognizing our service department. We look forward to serving you again.

February 24, 2026

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Jack Prentice was an amazing salesmen, He helped up find the perfect car for our growing family. The other dealers kinda stood around and were rude. We had been standing around and looking at cars for about More

by Zupporah Andrews
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DAYTONA MCDONALD

Feb 26, 2026

Toyota of Rockwall responded

Thank you for providing this feedback! It's great to hear that Jack provided you with such a positive experience. We appreciate your business and hope you enjoy your new vehicle.

October 08, 2025

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We had a fantastic experience! The Jack was very helpful and was there late for us. More

by cynthia10
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Aubrey Price

Oct 08, 2025

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 09, 2025

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Nice people very friendly especially the one who helped me to learn about Toyota cars Mr Jack and Mr Aubrey my husband and I really appreciate their customer service thanks to y’all we are so happy with o More

by Florespatlui
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aubrey Price

Aug 10, 2025

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 01, 2025

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Jack was very knowledgeable about the products and if he didn’t know he got the answers before I left the facility. He was very responsive and patient during the process of my purchase! More

by Cherri P
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 03, 2025

Toyota of Rockwall responded

Thanks, Cherri, for sharing your thoughts about your experience with Jack here at Toyota of Rockwall. We appreciate your business and hope to see you again soon!

June 07, 2025

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Employee Rating

I will not recommend this dealership to buy vehicle , I had some follow up question after purchase , it’s hard to get some one More

by saurabhraghave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Melvin Benjamin

Jun 11, 2025

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 05, 2025

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Employee Rating

Jack was was wonderful and answered every one of my questions! Jack was super knowledgeable of the vehicle I was purchasing! Very satisfied with the service and knowledge Jack shared. More

by myrnacabello3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Land, Aubrey Price

Jun 05, 2025

Toyota of Rockwall responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 18, 2025

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Great customer service ever. Definitely I will recommend anyone to Toyota of Rockwall. Thank you for excellent service. More

by mochaboevans
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2025

Toyota of Rockwall responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 16, 2025

Dealership Rating
Employee Rating

Jack was amazing, he kept me up to date throughout the process and made sure I had the vehicle I wanted. Marco in finance was also wonderful! More

by cmanhart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Land, JEFF LAND , Marco

Mar 17, 2025

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall.

January 11, 2025

Dealership Rating
Employee Rating

Just bought a 2021 Tacoma TRD Pro. Jack was our guy. He was extremely helpful and friendly. We are happy we went to Toyota of Rockwall. Keep up the great work, guys. Extremely sati More

by Islandboy312
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2025

Toyota of Rockwall responded

Thank you so much for your kind words for Jack and for taking the time to leave us this wonderful feedback!

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