J.V. Nicolas
J.V. Nicolas at Hyundai of New Port Richey
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J.V. Nicolas

Assistant Service Manager

Hyundai of New Port Richey

3936 U.S. Hwy 19
New Port Richey, FL 34652

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52 Reviews

Dealership Experience

13 yrs, 10 mos

Industry Experience

16 yrs, 3 mos

Languages Spoken

English English

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rated

52 Reviews

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52 Reviews of J.V. Nicolas

June 06, 2023

Dealership Rating
Employee Rating

I live in St. Petersburg and I purchased my Hyundai Sonata Sport Turbo from Hyundai of New Port Richey Certified Used Cars just a little over 2 years ago. Albeit I More

by rgkuester
Recommend Dealer
Yes

October 23, 2022

Dealership Rating
Employee Rating

Please read below a statement from Hyuandai's Business Ethics page suggesting that the company strives to build friendly relationships with customers...Ha! You'll find the entire ditty on the Corporate we More

by twinkleandco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

July 01, 2020

Dealership Rating
Employee Rating

Bill Parente has been my salesperson for the 4 vehicles I have leased/purchased in the last 7 or so yrs. The vehicle we have now is a 2019 Santa Fe. Bill is extremely professional, knowledgeable, courteous More

by chubbybubbie1997
Recommend Dealer
Yes

January 25, 2020

Dealership Rating
Employee Rating

We had bought a new 2020 Palisade from Hyundai NPR and had a wind noise coming from the driver's door, so, we brought it back to our dealer. Our service advisor Lily said they'd have to have a body shop More

by Bob C
Recommend Dealer
Yes

Other Employees Tagged: Lily Cawley , Travis Keefe /Shop Foreman

November 21, 2019

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Employee Rating

Great service experience I want thank Hyundai for making my experience much better barry was superb keeping me informed on my vehicle status while I waited. Thank you More

by jorgebrito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Roach

October 23, 2019

Dealership Rating
Employee Rating

Fatolitis This service dept. Has poor follow through and not very good communication with their customers. This service dept. Needs more cust service training i More

by nick.fatolitis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Richbourg, Joey Mayo , Mary Boulahanis

October 18, 2019

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Employee Rating

Concerned, professional, respectful & accommodating. Check Engine light problem, they were able to identify, order parts & complete repairs. Since the problem was not anticipated they were unable to pro More

by lori7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Roach , Andrew Hutchinson

October 11, 2019

Dealership Rating
Employee Rating

Incredible experience Thank you to all of the Hyundai staff for being attentive and extremely nice. Always keeping me informed and updated on what’s going on with my car. More

by aabarletto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lily Cawley, Shaun Koch, Barry Roach, Roy Landis, Garrett Mixon , Juan Aviles, Mary Boulahanis, Roxanne Curral, Tim Hernandez

October 07, 2019

Dealership Rating
Employee Rating

Ridiculous Customer Service!!! Have brought my car back to the dealership 5 times in the last 5 months for the same problem! The Assistant Service Manager (J.V) and Service Manag More

by popsmustang18
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Lily Cawley, Shaun Koch , Andrew Hutchinson

September 19, 2019

Dealership Rating
Employee Rating

RUNAROUND I GOT THE RUN AROUND FROM EVERYONE IN SERVICE EXCCEPT SHAWN. IT WAS AN AWFUL EXPERIANCE. NO ONE KNEW ANYTHING ABOUT MY SERVICE CALL. I CAME IN TO HAVE More

by jliporij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shaun Koch, Pamela Simak

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