J R Duncan

Update from Jauary 2024 I would not but a Kia Soul till you make sure that whole day it will work for you, they ripped me off and my payments are $682.00 a month (Bad) service department Mike was my till you make sure that whole day it will work for you, they ripped me off and my payments are $682.00 a month (Bad) service department Mike was my salesman he is a great guy, and he helped me out with a New 2023 Kia Soul, But NOTE this… This bad issuer wasn’t Mikes fault it’s the dealership and service department’s fault…. I talked to the Hagerstown KIA They tried to help me with this Issue with my Kia, But they gave up on me and would not give me a different car like my Kia Soul. The day I bought a brand new in 2023 Kia soul 2023 It only had 17 miles on the car and on my way home the day I bought the Kia, all kinds of warnings came on dash 2 times a day every day and for a new car that’s bad, so i called Hagerstown Kia and so the car was in the shop 10 times and they tried to find out what is causing the problem. The warning lights come on my dash every day since i bought the car, i have print outs and dates and times of everything, they could not find out what was causing this issue, so I'm stuck with a non-repairing car. NOTE: I would not buy a Kia Soul till you make sure that whole day it will work for you, they RIPPED ME OFF and my payments are $682.00 a month More

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very good service, easy to work with very nice salesman Jim Smyly rodney did my extended Warranty very good Jim Smyly rodney did my extended Warranty very good More

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I talked to the Hagerstown KIA The day I bought a Kia soul 2023 It only had 17 miles on the car and on my way home all kinds of warnings came on dash and for a new car that's bad, so i called Hagerst Kia soul 2023 It only had 17 miles on the car and on my way home all kinds of warnings came on dash and for a new car that's bad, so i called Hagerstown Kia and so the car was in the shop 5 times, and they are trying to find out what is causing the problem. the warning lights come on my dash every day since i bought the car, i have print outs and dates and times of everything, My hopes they can find out the bad issue. More

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Everyone at Hagerstown Kia is very friendly and professional. J.R. Dunkin answers all of my questions and walks me through anything I don't understand. professional. J.R. Dunkin answers all of my questions and walks me through anything I don't understand. More

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Service is always great! Thank you JR and everyone else for the excellent service as always! Thank you JR and everyone else for the excellent service as always! More

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I would like to thank Scott for being so caring and find. Scott would call every other day just to see how I was doing, The night I process my car. I got very loss. But Scott had a big smile on his face. And Scott would call every other day just to see how I was doing, The night I process my car. I got very loss. But Scott had a big smile on his face. And I got my New Car . Thank you Scott More

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These people are fantastic! My salesperson Scott went out of his way to help me get the monthly payment & terms I was looking for. I have purchased four cars from this dealership & this was my best experienc of his way to help me get the monthly payment & terms I was looking for. I have purchased four cars from this dealership & this was my best experience. More

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JR Dunkin has serviced my vehicle before; I so appreciate him! He is very kind, considerate, he makes me feel like I am his only concern. He explains everything clearly and is willing to answer any questio him! He is very kind, considerate, he makes me feel like I am his only concern. He explains everything clearly and is willing to answer any question. Very professional and people-focused. More

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The folks at Hagerstown Kia are truly special people. Jim Smyly is a very thoughtful and courteous sales specialist. Brit Hutton is a fabulous business associate. Jim Smyly is a very thoughtful and courteous sales specialist. Brit Hutton is a fabulous business associate. More

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Awesome Dealership Best Dealership!!! Excellent customer service! This is the 6 th car I have purchased there. I drive 90 miles one way just to get all my maintenance do Best Dealership!!! Excellent customer service! This is the 6 th car I have purchased there. I drive 90 miles one way just to get all my maintenance done there because of the great work great sales people. Everyone is so nice and pleasant. More

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