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J.D. Koger
J.D. Koger at Aschenbach Chevrolet GMC
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J.D. Koger

Service Manager

Aschenbach Chevrolet GMC

925 E Main St #3305
Wytheville, VA 24382

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4.8
33 Reviews
4.8

33 Reviews

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33 Reviews of J.D. Koger

November 11, 2024

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Employee Rating

We were from out of town, and this was the closest dealership. Our truck broke down pulling a 39' toy hauler. We were stressed out of our mind. We had it towed & JD was very helpful and took care of u More

by brucescarpets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivor Atkinson

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Nov 13, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're glad to hear that JD was able to assist you during such a stressful situation with your truck, especially while towing your toy hauler. It's great to know we could help get you back on the road in a timely manner. We appreciate your kind words and hope to see you again at Aschenbach Chevrolet GMC for any future needs! Safe travels! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 06, 2024

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Employee Rating

Eddy, Steve, JT and Brandon were awesome as usual! In no time at all I had my truck and was on my way. Kelly, the financial manager was brilliant, customer service was great! JD in service was phenome More

by dkkbaseball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Steven Funk, Ivor Atkinson , Brandon in Sales and kelly in finance.

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Nov 08, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're thrilled to hear that Eddy, Steve, JT, Brandon, and Kelly made your truck-buying experience so enjoyable. At Aschenbach Chevrolet GMC, we pride ourselves on excellent customer service, and it's great to know you felt that with us. We appreciate your kind words and hope to see you again soon! Safe travels with your new truck! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 05, 2024

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Employee Rating

Very customer oriented and attentive to my needs. Took time to explain the progress of the service. More

by PRS24073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivor Atkinson

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Nov 06, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our customer-oriented approach and the attention given to your needs. At Aschenbach Chevrolet GMC, we strive to keep our customers informed throughout the service process. We look forward to seeing you again for your future needs! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 05, 2024

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Employee Rating

Always friendly and fast service. They’re the only shop I’ve used the past five years More

by Watt Wotsinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Ivor Atkinson, Matt Motsinger

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Nov 06, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently received friendly and fast service at Aschenbach Chevrolet GMC over the past five years. We truly appreciate your loyalty and look forward to serving you for many more years to come. Don't hesitate to visit us again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

October 19, 2024

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Employee Rating

Cody was great . Listening to what I wanted and helping me get it. He checked on me the week after my purchase ti make sure everything was going good. More

by danmchone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Cody Crigger, Matt Motsinger

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Oct 21, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Cody at Aschenbach Chevrolet GMC. It's great to know he listened to your needs and followed up with you after your purchase. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

October 18, 2024

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Employee Rating

Excellent service department! Super-fast service and was greeted by everyone in the service department. More

by jkoger0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivor Atkinson, Matt Motsinger

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Oct 21, 2024

Aschenbach Chevrolet GMC responded

Thank you for your kind words! We truly appreciate your feedback about our service department at Aschenbach Chevrolet GMC. It's great to hear that you received fast service and felt welcomed by our team. We look forward to assisting you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

October 14, 2024

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Employee Rating

Good to deal with. ..caring..understanding..dependable..i would recommend them for service..prompt..friendly More

by dtdebtra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivor Atkinson

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Oct 16, 2024

Aschenbach Chevrolet GMC responded

Thank you so much for your kind words! We're thrilled to hear that you found Aschenbach Chevrolet GMC to be caring, understanding, and dependable. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, The Aschenbach Chevrolet Buick GMC Team

September 25, 2024

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Employee Rating

NEVER will I recommend any of there dealerships to anyone for any reason. They lie. More

by tlc_author
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Motsinger, Nathan Mallory

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Sep 26, 2024

Aschenbach Chevrolet GMC responded

Thank you for your feedback. We understand your concerns and would like to discuss your experience further. Please reach out to us at Aschenbach Chevrolet GMC so we can address your concerns directly. Your input is valuable, and we aim to improve our services. Sincerely, The Aschenbach Chevrolet Buick GMC Team

September 13, 2024

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Employee Rating

JD was very helpful and accommodating. Clearly explained my issue and worked with my schedule to set up a service appointment. Everyone was kind and presented themselves in a professional More

by RPSykes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Motsinger, Nathan Mallory , Ivor

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Sep 13, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We’re thrilled to hear that JD was able to provide you with helpful and accommodating service at Aschenbach Chevrolet GMC. Our team takes pride in being professional and courteous, and it’s great to know you felt supported during your visit. We look forward to seeing you again for your next appointment! Sincerely, The Aschenbach Chevrolet Buick GMC Team

August 16, 2024

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Employee Rating

Told I needed a $8,000 transmission replacement. Took it elsewhere and appears to be a ECM problem. Big difference? More

by TCMSEAMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Matt Motsinger

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Aug 19, 2024

Aschenbach Chevrolet GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the transmission assessment. If you would like to discuss this matter further, please feel free to contact us at Aschenbach Chevrolet GMC. We appreciate your feedback and value the opportunity to address your concerns. Sincerely, The Aschenbach Chevrolet Buick GMC Team

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