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J.D. Koger
J.D. Koger at Aschenbach Chevrolet GMC
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J.D. Koger

Service Manager

Aschenbach Chevrolet GMC

925 E Main St #3305
Wytheville, VA 24382

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4.7
36 Reviews
4.7

36 Reviews

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36 Reviews of J.D. Koger

December 21, 2024

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Employee Rating

Your service manager is very rude and lacks people skills and manners. Sincerely, Tommy and Dawn Owens More

by dawnowens64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 23, 2024

Aschenbach Chevrolet GMC responded

Thank you, Dawn and Tommy, for bringing your experience to our attention. We understand that good communication is essential, and we appreciate your feedback regarding our service manager. At Aschenbach Chevrolet GMC, we strive to maintain high standards of customer service. Please feel free to reach out to us directly so we can address your concerns further. We value your input and hope to improve your experience in the future. Sincerely, The Aschenbach Chevrolet Buick GMC Team

December 06, 2024

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Employee Rating

Friendly and work well getting my car fixe. Highly recommend! Ford Dealership-Not at all! More

by B Kegley
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Ivor Atkinson

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Dec 09, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We truly appreciate your recommendation and are delighted to hear that you had a positive experience with us at Aschenbach Chevrolet GMC. We're glad we could help you get your car fixed. We look forward to seeing you again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 26, 2024

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Employee Rating

Quick service on my Chevy Trax's yearly inspection, they replaced my headlight and the process was so wuick More

by FHICKS383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivor Atkinson, Matt Motsinger, Nathan Mallory

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Nov 27, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We appreciate your feedback about the quick service you received on your Chevy Trax, including the headlight replacement. At Aschenbach Chevrolet GMC, we strive to provide efficient and quality service to all our customers. We look forward to seeing you again for your future service needs! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 16, 2024

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Employee Rating

Great staff. Competitive Pricing. Convenient Hours. Clean Facility. Estimate Fidelity. Pleasant Amenities. Comparable Products. Customer Oriented. More

by BPHAWKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivor Atkinson

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Nov 18, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our staff, pricing, and facility at Aschenbach Chevrolet GMC. It's great to hear that you found our services to be customer-oriented and convenient. We look forward to welcoming you back for your next visit! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 11, 2024

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Employee Rating

We were from out of town, and this was the closest dealership. Our truck broke down pulling a 39' toy hauler. We were stressed out of our mind. We had it towed & JD was very helpful and took care of u More

by brucescarpets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivor Atkinson

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Nov 13, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're glad to hear that JD was able to assist you during such a stressful situation with your truck, especially while towing your toy hauler. It's great to know we could help get you back on the road in a timely manner. We appreciate your kind words and hope to see you again at Aschenbach Chevrolet GMC for any future needs! Safe travels! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 06, 2024

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Employee Rating

Eddy, Steve, JT and Brandon were awesome as usual! In no time at all I had my truck and was on my way. Kelly, the financial manager was brilliant, customer service was great! JD in service was phenome More

by dkkbaseball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Steven Funk, Ivor Atkinson , Brandon in Sales and kelly in finance.

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Nov 08, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're thrilled to hear that Eddy, Steve, JT, Brandon, and Kelly made your truck-buying experience so enjoyable. At Aschenbach Chevrolet GMC, we pride ourselves on excellent customer service, and it's great to know you felt that with us. We appreciate your kind words and hope to see you again soon! Safe travels with your new truck! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 05, 2024

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Employee Rating

Very customer oriented and attentive to my needs. Took time to explain the progress of the service. More

by PRS24073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivor Atkinson

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Nov 06, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our customer-oriented approach and the attention given to your needs. At Aschenbach Chevrolet GMC, we strive to keep our customers informed throughout the service process. We look forward to seeing you again for your future needs! Sincerely, The Aschenbach Chevrolet Buick GMC Team

November 05, 2024

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Employee Rating

Always friendly and fast service. They’re the only shop I’ve used the past five years More

by Watt Wotsinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Ivor Atkinson, Matt Motsinger

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Nov 06, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're thrilled to hear that you've consistently received friendly and fast service at Aschenbach Chevrolet GMC over the past five years. We truly appreciate your loyalty and look forward to serving you for many more years to come. Don't hesitate to visit us again! Sincerely, The Aschenbach Chevrolet Buick GMC Team

October 19, 2024

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Employee Rating

Cody was great . Listening to what I wanted and helping me get it. He checked on me the week after my purchase ti make sure everything was going good. More

by danmchone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Cody Crigger, Matt Motsinger

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Oct 21, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Cody at Aschenbach Chevrolet GMC. It's great to know he listened to your needs and followed up with you after your purchase. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

October 18, 2024

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Employee Rating

Excellent service department! Super-fast service and was greeted by everyone in the service department. More

by jkoger0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivor Atkinson, Matt Motsinger

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Oct 21, 2024

Aschenbach Chevrolet GMC responded

Thank you for your kind words! We truly appreciate your feedback about our service department at Aschenbach Chevrolet GMC. It's great to hear that you received fast service and felt welcomed by our team. We look forward to assisting you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

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