Ivan Rivera

Did not expect to get upsold more repairs with my oil change. Honda service department seems more interested in adding at least more money in there pockets. change. Honda service department seems more interested in adding at least more money in there pockets. More

by nosal.marybeth Verified Customer Verified Customer

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Just Perfect. This is our 4th Honda Accord at Honda on Grand. We love it there and the ppl are all fantastic. Danny is our normal salesman and he's wonderful. W This is our 4th Honda Accord at Honda on Grand. We love it there and the ppl are all fantastic. Danny is our normal salesman and he's wonderful. We will be there soon for the 5th car. Thanks so much. We never have problems there.and or with the cars. More

by mbthevisalady Verified Customer Verified Customer

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Awesome experience. Ivan was awesome he kept me informed all the way through the process. I'm really glad I brought my car here. Ivan was awesome he kept me informed all the way through the process. I'm really glad I brought my car here. More

by J1211819 Verified Customer Verified Customer

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Very professional and courteous personnel. Recall repairs were done quickly. Ivan was helpful in offering a loner. Recall repairs were done quickly. Ivan was helpful in offering a loner. More

by jberley54 Verified Customer Verified Customer

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Thank you for great service. I was out of Grand Honda in know time flat! I was out of Grand Honda in know time flat! More

by FOSTJ2 Verified Customer Verified Customer

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Ivan accommodated me even though the service desk said they had no appointments for the day! My appt was for 8:30 and though I was prepared for a 90 min wait.. I was out by 9:45 they had no appointments for the day! My appt was for 8:30 and though I was prepared for a 90 min wait.. I was out by 9:45 More

by SUNITA_KUMAR2003 Verified Customer Verified Customer

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They had me in and out within an hour and a half of the 2 hour they said it was going to be hour they said it was going to be More

by arod074 Verified Customer Verified Customer

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It was a no nonsense experience. The complementary coffee and creamer could definitely be improved upon. The complementary coffee and creamer could definitely be improved upon. More

by LJOHNNY.JL Verified Customer Verified Customer

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My husband left before I could give him my coupon for a free oil change(previous visit was a disaster). He mentioned it to the service clerk and he said he could not see anything, and we ended up paying free oil change(previous visit was a disaster). He mentioned it to the service clerk and he said he could not see anything, and we ended up paying for something that was promised. Yes I know the coupon was supposed to be present. But it has affected my feelings about the service department. After my husband ended up paying over $550 for our services and materials. More

by MAMAJOSMUK Verified Customer Verified Customer

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Accurate with the wait time. Bathroom was clean. The service department was okay. No complimentary car washes though. Bathroom was clean. The service department was okay. No complimentary car washes though. More

by Maureengb Verified Customer Verified Customer

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