Ivan Rados

I just wanted to mention my recent poor experience with White Plains Honda. On Thursday evening we had an appointment to view a 2024 Honda CRV Hybrid. Preleased. It was a nice car with a couple o White Plains Honda. On Thursday evening we had an appointment to view a 2024 Honda CRV Hybrid. Preleased. It was a nice car with a couple of small dings but overall a nice car. We were told that they couldn't actually sell the car yet because they hadn't received the title. However, they were expecting it in the next few days. We were also told that if we left a deposit (refundable) they would not be allowed to show the car to anyone else. After handing over our credit card the sales rep comes back and tells us that the title just arrived and that the car can now be sold. We were honest and said that we needed a day or two to think about it and "run the numbers". After all, this was a major purchase. Saturday morning I called Honda and made an appointment for Sunday. A few minutes later our rep called to follow up on Thursday's appointment. I told him that I already made an appointment for Sunday. He asked me if we could come in today (Saturday). I told him that my wife works on Saturdays but we would be in tomorrow at 1pm. He asked if he should start the paperwork for financing. I told him that we had already taken care of that and we'd be writing a check. A few hours later my phone rang again, I was unable to answer at the time and no message was left. Sunday morning I get a message and text stating" Hello Jeffrey this is Jonathan from White Plains Honda. I wanted to inform you that the vehicle was sold last night! If you could please give me a call back so we can go over options! Thanks you." I returned his call and he was most apologetic, He stated that he called yesterday to tell us someone else was interested in the car. He admitted that he did not leave a message. Apparently, Saturday afternoon, his manager, Ivan, sold the car that we, in good faith, left a deposit on. What was the point of the deposit? The sales rep "wanted to help us out". There is a similar car with more miles on it that they could sell us. Bait and switch? Maybe. I don't know. I am not interested in doing business with them anymore. It would be telling that their unethical way of doing things is OK. IT'S NOT! Thanks for nothing Ivan, More

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I had the pleasure of working with Ivan R. Last week in purchasing a vehicle for my daughter. He was very polite and understood what we were looking for. He didn’t rush us and he gave us an ex Last week in purchasing a vehicle for my daughter. He was very polite and understood what we were looking for. He didn’t rush us and he gave us an excellent proposal. More

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Coordinated with Ivan Rados while purchasing my Honda CRV. He was very supportive- I had a good experience coordinating with him. CRV. He was very supportive- I had a good experience coordinating with him. More

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Mr. Rados is straightforward. When I worked with him to get my new Honda CRV, he was personable and honest. At no point did I feel like I was getting “ripped off” or lied to. I always tell people about thi get my new Honda CRV, he was personable and honest. At no point did I feel like I was getting “ripped off” or lied to. I always tell people about this dealership when they talk about buying a car. More

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This is the third car (passport) have purchased from the used car dept at white plains Honda and everytime the experience gets better and better, ivan the sales manager goes above and beyond to make everyth used car dept at white plains Honda and everytime the experience gets better and better, ivan the sales manager goes above and beyond to make everything as smooth as possible. Love my car and love the guys at white plains Honda, thank you again. More

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My mother went there for a pre owned HRV and Ivan is the only one I’ll deal with. He knows how to get it done even with a bad credit score. Ivan finds the way! Will return when we are ready to switch out. G only one I’ll deal with. He knows how to get it done even with a bad credit score. Ivan finds the way! Will return when we are ready to switch out. Great customer service! More

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The experience was good. We liked Ivan he really made it happen for us. Because when we tried to apply to the bank the payment went up but Ivan worked it out for us. Top notc We liked Ivan he really made it happen for us. Because when we tried to apply to the bank the payment went up but Ivan worked it out for us. Top notch and we will return in a year for an upgrade. More

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We went to this dealership to look for a Honda CRV or HRV. I found a nice HRV but the sales guy kept lightly pushing a Mazda on us & told us they could maybe take $1,200 off the price. They also said the HRV. I found a nice HRV but the sales guy kept lightly pushing a Mazda on us & told us they could maybe take $1,200 off the price. They also said they can offer 2% on financing. We said okay we’ll think about it. We went back the next day and told the salesperson who was very nice & helpful that we are interested in the Mazda but we want the $1,200 off. He went to his sales manager to ask and the sales manager Ivan said “What the f**k do they think it is? A lamborghini?? No No No” loud enough for us to hear. He was not in a closed office or anything. All the sales people we met were very nice and helpful but that sales manager was disgustingly rude. More

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The entire process at White Plains Honda was amazing from start to finish. Marvin was excellent to work with, showed us all the inventory we asked for and was able to answer all our questions. We went into t start to finish. Marvin was excellent to work with, showed us all the inventory we asked for and was able to answer all our questions. We went into the show room that day with an idea of what car we wanted and Marvin was able to have us walk out that day with the car. From the test drive all the way to us signing papers, Marvin was helping out and making sure we were accounted for! More

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Jonathan was great. Customer focused and helped reach a good transaction. Would buy from this team again. Customer focused and helped reach a good transaction. Would buy from this team again. More

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