Ivan Molina

UPDATE: It took about 2 days (after a few bad reviews) the general manager contacted me. In the end I am getting a car today. (12/30/22) It is not the car I bought, it does not have the blackout package I the general manager contacted me. In the end I am getting a car today. (12/30/22) It is not the car I bought, it does not have the blackout package I paid for and I had to reapply through Toyota because my bank RBFCU would not change the VIN on the paperwork. I was also told today that the original car that was purchased would never come for sale & was recalled. (Not sure if I 100% believe it though) This was one of the worst experiences I have ever had with a car dealership but I am glad they were able to kind of fix it & get me a car very similar to the original one that was bought. A bit late, most stressful & complete cluster ever but glad finally it’s over. ******* I can not tell you guys how mad I am at Toyota of Cedar Park. I went in on November 17th to look at a used car for a special kiddo. It was a 2021 Toyota Camry v6 loaded. However, there at just the right time the sales manger came over to tell us it must be fate. They just got a fax the exact same car but brand new! The cost difference wasn’t bad & worth it. The big question was will it be here by Christmas? Sales men: absolutely it’s in Houston, TX waiting to be shipped here to Toyota of Cedar Park. Ok deal! You got me, can not pass it up. Deposit down same day to hold it but I need financing to be done by November 30th as I don’t want to rerun my credit. (I had been looking for a while & I was already approved) November 30th rolls around…..Well it’s not here but will be here next week. Ok fine. Sales contact signed half of total car down & financed the other half. Done. Here we are December 26th, no xxxxing car. I went in today to speak to someone in charge as I have been told weekly it’s coming, soon, next week, next week definitely before Christmas we know it’s a gift. Here it is December 26th no car. You know what the new car sales manager tells me today????? March…..March!!! Are you kidding me! I was told over & over definitely before Christmas! I would never recommend this dealership. That special kiddo does not get this car on Christmas or his Birthday which is 10 days after Christmas. I am now financing a car I do not have & my kiddo does not get the surprise I wanted him to have. I can not tell you how heart broken & disappointed I am. This Christmas was almost so special. This however has created a huge gloomy cloud for me. More

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