Ivan Gutierrez

Ivan listened to my needs and found the perfect car for my family’s needs. I would recommend Ivan and Mazda of Salem. my family’s needs. I would recommend Ivan and Mazda of Salem. More

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I had an excellent experience at Mazda of Salem. Ivan was very responsive via text and I had many of my questions about price answered before I drove there from an hour away. He was true to his word Ivan was very responsive via text and I had many of my questions about price answered before I drove there from an hour away. He was true to his word and there were no surprises. Ivan knew the vehicle very well and gave me a thorough run down of features I didn’t already know about. The financing process with Juan was easy and they respected my decisions. Ivan even offered to transport my old car back home for me so that I could drive my new Mazda home that day. This is above and beyond service. More

by lindsay.adrean Verified Customer Verified Customer

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Amazing customer service. Erin Perez was phenomenal at her job. Every question I had was answered with ease and flair for her excitement for the Mazda brand. It truly was a ma Erin Perez was phenomenal at her job. Every question I had was answered with ease and flair for her excitement for the Mazda brand. It truly was a masterclass in salesmanship. I will never consider an automobile purchase without her expertise. She knew all the specs of each trim and which should I purchase to be the most advantageous to my budget.. the value and cost was my concern because of the limits and constraints of my monthly budget. With ease and expertise she navigated me towards the best course of action. Never ever did I expect such service. I will only buy Mazda cars from her and her only in the future. I used to buy Toyota and Honda cars. No more . The future for my family is only Mazda. Mazda sold by Erin Perez. Thank you Mazda , thank you Erin Perez!!!!! More

by mikebania Verified Customer Verified Customer

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The employees were friendly and professional. We went there to pursue a lease buyout loan but found out it was an even better deal to just get a new car instead. The guys went out of their way to We went there to pursue a lease buyout loan but found out it was an even better deal to just get a new car instead. The guys went out of their way to ensure we had the best deal possible. I highly recommend visiting this dealership if you’re in need of a vehicle. More

by ryangaither82 Verified Customer Verified Customer

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I had a great experience, the salesperson and assorted staff- the sales manager and finance department included, have been great at answering questions and streamline processes for me. Best thing of all t staff- the sales manager and finance department included, have been great at answering questions and streamline processes for me. Best thing of all tho, is that I really love my new car! More

by JANETZ1 Verified Customer Verified Customer

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Chaynne’s customer skills are supreme! Friendly with no pressure. Ivan was very pleasant guiding us through the initial paperwork. Friendly with no pressure. Ivan was very pleasant guiding us through the initial paperwork. More

by gouldk63 Verified Customer Verified Customer

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Muy buen servicio y atención tienen mucha variedad y no ponen tanto pero para aprobarte ponen tanto pero para aprobarte More

by NESMALGAR Verified Customer Verified Customer

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I’ve serviced my Mazda here for years and haven’t had any issues. When I was looking at upgrading, they had a decent selection of new vehicles but not very many used. That’s probably just a nationwide issue, issues. When I was looking at upgrading, they had a decent selection of new vehicles but not very many used. That’s probably just a nationwide issue, rather than a them issue, but it would have been nice to have some more lower priced vehicles to choose from. More

by samanthadebolt Verified Customer Verified Customer

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Everyone including Ivan were very welcoming and friendly. They we’re patient with us and with what exactly we wanted for the car we were looking at. They were honest about everything and give us advice on ca They we’re patient with us and with what exactly we wanted for the car we were looking at. They were honest about everything and give us advice on car payments. 10/10 recommend! I was even looking at the car i got from a different dealership but seems like they didn’t want to me me half way like Mazda of Salem and Ivan did. More

by isabel232350 Verified Customer Verified Customer

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The guys over there, the are super passionate with their clients, they're nice at all time when we were there. clients, they're nice at all time when we were there. More

by Lopez Verified Customer Verified Customer

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