Ivan Castro
Ivan Castro at Goudy Honda
Refer Me

Ivan Castro

Service Advisor

Goudy Honda

1400 W Main St
Alhambra, CA 91801

Contact Me
4.9
29 Reviews

Dealership Experience

20 yrs, 1 mo

Industry Experience

20 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.9

29 Reviews

Write a Review

29 Reviews of Ivan Castro

July 27, 2024

Dealership Rating
Employee Rating

Ivan Castro is an outstanding Honda Representative. He is the perfect example of what a Honda customer wants to experience while servicing your vehicle. A good rapport, trust, transparency. As a fe More

by Fivecatkeeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricky is the mechanic that worked on my vehicle.

July 15, 2024

Dealership Rating
Employee Rating

Great Service for My HR-V I recommend Goudy Honda to anyone who is interested in getting a new vehicle and good service after sales More

by bimby007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kate Sasomsup, Omar Samano

July 12, 2024

Dealership Rating
Employee Rating

Mr. Yu service is excellent. Ivan was on the phone call for a while( my original service agent) Mr Yu step in to assist me. After, I was in the waiting room. Ivan came over to let me know he was in inspec More

by Melita Kwong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chiwing "Wilson" Yu

July 05, 2024

Dealership Rating
Employee Rating

I’ve always gone to this maintenance service for all my cars that I have bought with you. Your labor prices are to high and when before they would wash your car after spending all that money. Thank you More

by dora757
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Samano

Jul 05, 2024

Goudy Honda responded

Hi there dora757 Thank you so much for your feedback with your recent Service Visit with us & for your recommendation. We appreciate your business and look forward to how we can better serve you in future visits. The Goudy HONDA Team

June 08, 2024

Dealership Rating
Employee Rating

Very good service. Excellent. He was very nice and courteous. I will recommend it to anyone. Good. More

by aceryozo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 25, 2023

Dealership Rating
Employee Rating

Jeffrey B. is very attentive, helpful, and knowledgable. He helped us from the minute we walked in to selecting the car we were looking for to finalizing our pu More

by sandyebll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Wang, Jeffrey Borroto

Dec 27, 2023

Goudy Honda responded

Hi there sandyebll I am happy to hear Jeffrey & staff took excellent care of your during the purchase process. When you buy with us your considered family. Please let us know how we can be of any assistance in the future. Warm Regards, GOUDY Honda Team & C.R

December 21, 2023

Dealership Rating
Employee Rating

Ivan castro đó Good service, assistance know what customer needs. Easy and fast .great. Will come back More

by Huệ ong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2023

Goudy Honda responded

Hi there Hue ong I am happy to hear you had a pleasant experience with Ivan & staff over at Service Department. Please let us know how we can be of any assistance in the future with any and all your HONDA needs. Happy motoring & happy HOIDAYS from all of here at GOUDY Honda. Warm Regards, GOUDY Honda Team & C.R

October 28, 2023

Dealership Rating
Employee Rating

They professionally helped with my issue and it was expensive. Only issue is, my AC was normal and once I received my car back: was not mentioned in paper work if there was a leak for the AC. I had to More

by miss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Melannie Arce

Nov 09, 2023

Goudy Honda responded

Hi there miss I am happy to see staff gave excellent customer service. If there was any issue with prior service you are welcome to call our Service Manager who can review your customer file for previous work done. I will leave their number down below. Service Department (626) 570-8657 & (626) 576-1114 EXT 8020 Warm Regards, Customer relations & The GOUDY Honda Team

June 27, 2023

Dealership Rating
Employee Rating

Ivan es una persona muy amable contesto mis preguntas muy claro y amablemente muchas gracias More

by cinthiavaldez1987
Service Price Transparency
Recommend Dealer
Yes
Jul 07, 2023

Goudy Honda responded

Hi there cinthiavaldez1987 Gracias por tu Review y tu negocio!!! Happy motoring en parte de Ivan, yo y todo the family Goudy Warm Regards, Customer Relations Mon - Friday 8:30 - 5pm

June 15, 2023

Dealership Rating
Employee Rating

Goudy Honda of Alhambra is the best location anyone can visit! Friendly, helpful, and meaningful people! More

by Siprianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Samano , Chastity Torres

Jul 11, 2023

Goudy Honda responded

Hi there Siprianna I am so happy to read you had such a positive Service experience during your recent visit with our Service Department & staff. We look forward to assisting you however we can in the future. Happy motoring from all of us over at the Goudy Honda Service Dept. Customer Relations Mon - Fri (8:30am - 5pm)

1

Dealership Inventory (418 Vehicles)

used 2021 Honda Pilot car, priced at $30,800
2021 Honda Pilot
used
Platinum White Pearl exterior
Unknown
Front-wheel Drive
new 2024 Honda Accord Hybrid car, priced at $35,635
2024 Honda Accord Hybrid
new
Crystal Black Pearl exterior
Automatic
Front-wheel Drive
new 2025 Honda CR-V car, priced at $38,305
2025 Honda CR-V
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2025 Honda Odyssey car, priced at $44,920
2025 Honda Odyssey
new
Sonic Gray Pearl exterior
Automatic
Front-wheel Drive
new 2025 Honda Odyssey car, priced at $44,920
2025 Honda Odyssey
new
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2025 Honda Civic car, priced at $29,845
2025 Honda Civic
new
Solar Silver Metallic exterior
Automatic
Front-wheel Drive