Ivan Barrios

I took my truck in to add a trailer brake controller. The service was excellent! Fixed me up with a loaner and had my vehicle ready by noon. Very good experience. The service was excellent! Fixed me up with a loaner and had my vehicle ready by noon. Very good experience. More

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Salesman was great. Ivan did a great job in showing me what trucks were available what trucks were available More

by ernestsortiz Verified Customer Verified Customer

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Good experience at Bill Utter ford Denton Tx. Ivan in sales took good care of me. sales took good care of me. More

by GRUBB_BUBBA Verified Customer Verified Customer

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Great experience. Fair price, no ridiculous dealer adds, no pushy finance department, matched my banks interest rate. Will return to purchase future calls and recommend this dealer. no pushy finance department, matched my banks interest rate. Will return to purchase future calls and recommend this dealer. More

by Alex N Verified Customer Verified Customer

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Very helpful folks all around. I ordered just what I wanted and am very happy with my new truck wanted and am very happy with my new truck More

by dennis.robinson Verified Customer Verified Customer

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It's s hit and miss with service center. First few times I have been there to get oil change package it was great but the last two times several things were missed and I was not very happy when I left I have been there to get oil change package it was great but the last two times several things were missed and I was not very happy when I left More

by Billy Verified Customer Verified Customer

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Had a great experience. They made the buying process as pain free as possible. Worked with a couple different salesmen and both were very friendly. pain free as possible. Worked with a couple different salesmen and both were very friendly. More

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I have found Bill Utter Ford to be a business with integrity and that values customer satisfaction. Whenever I have had a concern, they have sincerely tried to resolve the matter and have done so to m integrity and that values customer satisfaction. Whenever I have had a concern, they have sincerely tried to resolve the matter and have done so to my complete satisfaction. More

by CLBARTON57 Verified Customer Verified Customer

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The Staff at Bill Utter Ford did a fantastic job and went well beyond over the top. I highly recommend anyone looking for good service and is in the market for a new vehicle. well beyond over the top. I highly recommend anyone looking for good service and is in the market for a new vehicle. More

by tobolkajason39 Verified Customer Verified Customer

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After seeing one of your false advertisements my wife After seeing one of your false advertisements my wife and I came in looking to trade our 18 Explorer for a 2020 F-150 Platinum. We told the salesman After seeing one of your false advertisements my wife and I came in looking to trade our 18 Explorer for a 2020 F-150 Platinum. We told the salesman Ivan why we were there and what we were wanting. When it came time to talk numbers he left us at his desk for 20 min to go work out the best deal he could for us. He came back with the most insulting offer. They are advertising up to $5000 more then your trade is worth towards a new vehicle. They offered more than $3000 less then the lowest trade in value from KBB. We bought our Explorer new from Klement Ford in Muenster where they were fair, honest and they made sure we got exactly what we wanted. I guess we will have to go back to Klement Ford. Here as I type this Ivan called me back. Apparently the salesmen do not know what deals the dealership is advertising so he apologized for that, fair enough. He then made another ridiculous offer and tried to tell me that the lowest value shown as the “trade in value” off KBB is what they sell their used vehicles for. This is called a lie, typical sleezy used car salesman tactic. AVOID BILL UTTER FORD IF YOU WANT A FAIR HONEST DEAL More

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