Ivan Balev | Page 11

When we entered the dealership we were politely greeted by someone. We were assigned to a salesman that took care of us. by someone. We were assigned to a salesman that took care of us. More

Report | Print

My husband and I visited Ed Morse Cadillac in Tampa on February 25th, 2023. We have been loyal, returning customers …. We purchased a gorgeous Cherry Redd 2009 Cadillac CTS, also a smooth lovely ride a 20 February 25th, 2023. We have been loyal, returning customers …. We purchased a gorgeous Cherry Redd 2009 Cadillac CTS, also a smooth lovely ride a 2017 XT5, then I upgraded to a 2021 XT6 & recently we purchased a Black PREMIUM LUXURY XT6 Black on Black with ALL THE BELLS & Whistles…. She is PERFECT !!! Anthony Hyde has been a WONDERFUL person with insight on what I like, he’s always professional and never pushy. Congratulations to him with his new promotion as Sales Manager. Our Sales Associate IVAN was GREAT, funny, definitely a people person he made me one very SATISFIED & HAPPY customer…. He even put a beautiful RED BOW on my BRAND NEW 2023 XT6 More

Report | Print

My experience was quick, easy, and painless. Ivan was a pleasure to work with and willing to go above and beyond. Ivan was a pleasure to work with and willing to go above and beyond. More

Report | Print

Horrible! Stay away tried to Bait and Switch with outright LIE and caught! My mom has been looking for a certain car. She saw the car online. I chatted with Stay away tried to Bait and Switch with outright LIE and caught! My mom has been looking for a certain car. She saw the car online. I chatted with the online salesperson. They then referred me to a salesman at the dealership. The salesman called me I told him verbally were on the way. I then received a confirmation text with the address, I stated it's an hour drive were coming with everything. He texted back "sounds good see you soon and drive safe." We arrive it was quite odd we get escorted to the very back office and the salesman asks what is my phone number, what type of cars are we interested in etc. then asks if I want his card. I replied, "no why would I want the card? if we like the car were buying it." He said ok let me get the keys, and left us sitting in the back I mean Waaaayyyy back office. After 10 minutes or so I told my mom let's go sit in the show room somethings not right. He comes out and says we have bad news, I said what the cars not here? He said no it has a deposit on it and were holding it. As were walking out to the car. I said well then why did I drive an hour? He replied well let's take it for a drive and see if you like it. I told him I'm not driving another vehicle someone is buying that's not right! If it's for sale I'll check it out but if it's sold then Nope. TLDR: Had older lady drive 1 hour one way for the old Bait and Switch tactic!! Stay clear of this pathetic dealership. I have all the texts still!! Roger the internet salesman lied and hid!! More

Report | Print

Ivan was so great to work with and very personable! Thank you so much for the car! Thank you so much for the car! More

Report | Print