Very good customer services and attention.
Fast services and efficient. I can recommend it 100%.
Fast services and efficient. I can recommend it 100%.
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by Victor
Verified Customer
Verified Customer
Feb 01, 2026 -
Hollywood Kia responded
Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
we purchased by cash vs financing, we left due to
pricing, but Isroel was able to get me the vehicle for what was required.
pricing, but Isroel was able to get me the vehicle for what was required.
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by ricksjem2
Verified Customer
Verified Customer
Jan 25, 2026 -
Hollywood Kia responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Good experience but very time consuming for a fist time
buyer at Kia of Hollywood
buyer at Kia of Hollywood
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by Johnmaxrd
Verified Customer
Verified Customer
Jan 25, 2026 -
Hollywood Kia responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Sobre la atención del vendedor súper especial muy
profesional por parte del vendedor pero sobre mi experiencia muy descontenta sobre las cosas que me sucedieron en el dealer
profesional por parte del vendedor pero sobre mi experiencia muy descontenta sobre las cosas que me sucedieron en el dealer
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by Yya2722
Verified Customer
Verified Customer
Jan 26, 2026 -
Hollywood Kia responded
We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Isroel is an amazing sales person.
He answered all my questions, helped me throughout the entire process and continues to communicate with me to make sure everything is going as planne
He answered all my questions, helped me throughout the entire process and continues to communicate with me to make sure everything is going as planned. Thank you Isroel for your amazing service.
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by carolina
Verified Customer
Verified Customer
Dec 09, 2025 -
Hollywood Kia responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Hollywood Kia are glad to have you as a customer.
Great Service, very profesional personal
Everyone was
helpful and fast with me all the time!!
helpful and fast with me all the time!!
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by ginadelarosa2003
Verified Customer
Verified Customer
Other Employees Tagged:
Jawara Thompson
Nov 16, 2025 -
Hollywood Kia responded
Thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Isroel was great, I had a bad situation due to previous
ownership and he made sure I was good! There was a manager as well (I forget his name) but he was amazing as well. Isroel turned my negative situatio
ownership and he made sure I was good! There was a manager as well (I forget his name) but he was amazing as well. Isroel turned my negative situation into a positive. He was patient with me and made sure he put me in a position to win!! I went for an oil change and walked out with a new car! I can’t thank him and his team enough! I highly recommend anyone to go to Hollywood Kia and mention Isroel. He’s been there for a while and understands YOU!!! Trust me you won’t regret it.
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by EMILYKAELA
Verified Customer
Verified Customer
Other Employees Tagged:
Jessica Charles
Oct 21, 2025 -
Hollywood Kia responded
Thanks for sharing about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon!
I had a very disappointing experience purchasing a new
vehicle from this dealership. Daniel Salazar, my sales rep, was unclear throughout the process and failed to communicate important details. I was nev
vehicle from this dealership. Daniel Salazar, my sales rep, was unclear throughout the process and failed to communicate important details. I was never told I’d need to return for additional service, nor was there confirmation that certain charges were removed from the final price. At delivery, the car was dirty inside and out, with glue residue still on the window. Despite this, I was asked to sign off saying everything was completed.
Daniel never followed up and even responded to feedback on my behalf without resolving any of the issues. I also spoke directly with the sales manager, Randy, and received no follow-up whatsoever, which shows a complete lack of accountability and customer care.
After being continuously ignored, I returned to the dealership. West in Sales Management was professional, respectful, and tried to help where others did not. Isroel Salazar even had to step in to handle tasks that Daniel ignored, while being present.
Overall, this experience was frustrating and not what I expected from a dealership selling new vehicles.
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by LECHEMENDIA
Verified Customer
Verified Customer
Oct 15, 2025 -
Hollywood Kia responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Oct 15, 2025 -
LECHEMENDIA responded
I would be open to discussing my experience in more detail to help clarify what went wrong. Additionally, I need assistance with the car itself, as it seems to already be experiencing an issue after just three weeks, which is very concerning.
Please feel free to contact me at your earliest convenience, or let me know if there's a specific person I should reach out to directly that will pick up the phone or respond to an email. I hope we can find a resolution and improve the situation moving forward.
Friendly, good customer service, good atmosphere, clean,
people always ready to help you and willing to make that sale.
people always ready to help you and willing to make that sale.
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by mechotov56
Verified Customer
Verified Customer
Other Employees Tagged:
Fikrest Sakiroglu
Oct 08, 2025 -
Hollywood Kia responded
Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!
Isroel as always is great.
One of the reasons I came back to Hollywood kia.
One of the reasons I came back to Hollywood kia.
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by yilian1029
Verified Customer
Verified Customer
Other Employees Tagged:
Dean Cook
Sep 25, 2025 -
Hollywood Kia responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!