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Israel Mercado
Israel Mercado at Bill Walsh Toyota
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Israel Mercado

Sales Associate

Bill Walsh Toyota

4000 N. Columbus Street
Ottawa, IL 61350

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3 Reviews

Izzy is a seasoned professional with over 35 years of experience in the industry. Fluent in both English and Spanish, he brings a unique ability to connect with a diverse range of clients. Izzy's extensive tenure in the field has equipped him with a wealth of knowledge and expertise, allowing him to navigate the intricacies of the business with ease. Known for his exceptional communication skills and dedication to customer satisfaction, Izzy is a trusted advisor in the industry. His passion for helping others achieve their goals, coupled with his fluency in two languages, makes him an invaluable asset to any team. Whether guiding clients through complex transactions or offering insightful advice, Izzy's commitment to excellence shines through in everything he does.

Dealership Experience

15 yrs, 5 mos

Industry Experience

35 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

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3 Reviews

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3 Reviews of Israel Mercado

March 03, 2024

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Employee Rating

They were such great help! I love my new jeep renegade! It took me 20 minutes to get in and out of the dealership. More

by Bailey
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Elitzer, Kimberly Bohler, Stu Miller , Erica Holocker, Connie Myre, Amanda

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Mar 11, 2024

Bill Walsh Toyota responded

That's fantastic to hear! We're thrilled that you had such a positive experience with us and that you're loving your new Jeep Renegade. We strive to make the car buying process as efficient and seamless as possible, and we're glad that you were able to get in and out of the dealership quickly.

February 29, 2024

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Great place great people great customer service you feel like family they treat everybody with respect More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Elitzer, Kimberly Bohler, Stu Miller

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Feb 29, 2024

Bill Walsh Toyota responded

Feeling like family and being treated with respect are invaluable aspects of customer service, and it sounds like they've truly excelled in both areas. Thank you for sharing your positive feedback, and here's to many more great experiences with them in the future!

February 29, 2024

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Employee Rating

Everyone was very welcoming and kind. They did not pressure me . I would recommend this dealership to anyone. More

by sassy_wife
Recommend Dealer
Yes

Other Employees Tagged: Jake Elitzer, Kimberly Bohler

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Feb 29, 2024

Bill Walsh Toyota responded

Being welcomed warmly and treated kindly can truly make all the difference when it comes to car shopping. The fact that they didn't pressure you into anything speaks volumes about their professionalism and commitment to customer satisfaction. Recommending the dealership to others is a strong endorsement and reflects the excellent service you received. Thank you for sharing your positive experience.

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