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Ismael Rivera

Overview Reviews (19) Inventory (732)

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Ismael Rivera

Salesperson

Jenkins Hyundai of Ocala

1602 SW College Rd
Ocala, FL 34471

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4.7

19 Reviews

Overview Reviews (19) Inventory (732)

4.7

19 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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19 Reviews of Ismael Rivera

May 26, 2025

Dealership Rating

Employee Rating

A group of individuals did a very nice job. I’d recommend them to friends and family member. I’d recommend them to friends and family member. More

by ralphd2_2000

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Agee, Rocky DeLeon

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May 27, 2025 -

Jenkins Hyundai of Ocala responded

Thank you for your review about your experience during your recent purchase! We wish you safe travels in your new vehicle and look forward to seeing you again soon! Thank you for your business.

April 23, 2025

Dealership Rating

Employee Rating

Clean, courteous and punctual. Ismael worked fast and hard to provide everything we needed to trade our vehicle. Ismael worked fast and hard to provide everything we needed to trade our vehicle. More

by GARYKUY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Agee, Haley Valila, Brad Kiddy

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Apr 30, 2025 -

Jenkins Hyundai of Ocala responded

Thank you for your review about your experience during your recent purchase! We are delighted to hear that our team made you feel appreciated!

April 21, 2025

Dealership Rating

Employee Rating

The whole time I was there was good experience, special treatment, easy to understand and quite comical. All around great time and experience. Would recommend him to anyone. treatment, easy to understand and quite comical. All around great time and experience. Would recommend him to anyone. More

by HORSE.123

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Agee, George Franqui, Matt Valila

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Apr 30, 2025 -

Jenkins Hyundai of Ocala responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We will be sharing your feedback with our team. Enjoy your new vehicle!

April 14, 2025

Dealership Rating

Employee Rating

Great car great people. Recommend highly Make sure you ask for Carolyn Davis when you go in. She will take good care of you. Recommend highly Make sure you ask for Carolyn Davis when you go in. She will take good care of you. More

by strange453

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Carolyn Davis, Rocky DeLeon

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Apr 15, 2025 -

Jenkins Hyundai of Ocala responded

Thank you for your valued feedback. We are delighted to hear that Carolyn helped address all your needs and provided you with excellent service!

April 13, 2025

Dealership Rating

Employee Rating

I think you are great and will tell all my friends to go to you for their next car. to you for their next car. More

by LAVERTALOPEZ1944

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cote Mulligan, Carolyn Davis, Patrick Glavey, Courtney Winters

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Apr 14, 2025 -

Jenkins Hyundai of Ocala responded

Thank you for leaving this review. Congratulations on your new car! We are delighted to hear that our team made you feel appreciated!

March 13, 2025

Dealership Rating

Employee Rating

The people were very nice and helpful Ish was a great salesman I’ll be recommending Hyundai of Ocala salesman I’ll be recommending Hyundai of Ocala More

by DORMIK1234

Verified Customer

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Haley Valila

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Mar 14, 2025 -

Jenkins Hyundai of Ocala responded

Thank you for leaving this review. Congratulations on your new car! We are delighted to hear that our team made you feel appreciated!

February 19, 2025

Dealership Rating

Employee Rating

A nice selection of vehicles and the Salesman made me feel comfortable I purchased a Santa Cruz feel comfortable I purchased a Santa Cruz More

by RJBARON3206

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Valila

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Feb 20, 2025 -

Jenkins Hyundai of Ocala responded

Thank you so much for sharing your experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be exceptional! Thank you so much for your feedback and we hope to see you again!

January 23, 2025

Dealership Rating

Employee Rating

My experience with Jenkins’s of Ocala was good. A friend recommended them to me and I was happy with the service that I received there. I’m happy with the car that I choose as well A friend recommended them to me and I was happy with the service that I received there. I’m happy with the car that I choose as well More

by LINDABROWN2755

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Agee, Rocky DeLeon

Report | Print

Jan 24, 2025 -

Jenkins Hyundai of Ocala responded

Thank you so much for sharing your experience with us. We sincerely value your business and look forward to your next visit. Drive safe and enjoy your new vehicle!

January 10, 2025

Dealership Rating

Employee Rating

ismael and rocky jenkins in my book are a top notch thank you always warren you always warren More

by WATRUCKING

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rocky DeLeon

Report | Print

Jan 15, 2025 -

Jenkins Hyundai of Ocala responded

On behalf of all of us, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience working with our employees. We will be sharing your feedback with our team. Thank you for your business.

December 03, 2024

Dealership Rating

Employee Rating

Was mislead on things like made to believe I was getting the Bose stereo when I didn't find out I wasn't until AFTER the sale. Also the accessories removed from my trade was damaged and missing parts and so the Bose stereo when I didn't find out I wasn't until AFTER the sale. Also the accessories removed from my trade was damaged and missing parts and some were not even removed. More

by SCARBELLI01

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Patrick Glavey, Garrett Reynolds

Report | Print

Dec 05, 2024 -

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

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