Ismael Dastagirzada
Ismael Dastagirzada at Audi Livermore
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Ismael Dastagirzada

Service Advisor

Audi Livermore

3400 Las Positas Rd
Livermore, CA 94551

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4.9
163 Reviews
4.9

163 Reviews

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163 Reviews of Ismael Dastagirzada

December 29, 2024

Dealership Rating
Employee Rating

Johnny Cheng the service manager is a great leader! ! I live close to concord Audi but I would rather bring my A6 to Johnny. More

by luispp2000
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Recommend Dealer
Yes

December 23, 2024

Dealership Rating
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Exellent service. All work done was correct, and done in a timely manner. I will be returning to continue needed service. More

by TBARNET
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Recommend Dealer
Yes

December 20, 2024

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Audi Livermore did an amazing job of working through a complicated problem. They kept me up to speed, communicating very well. They fixed the problem completely. Thank you! More

by Pobrien0302
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Recommend Dealer
Yes

December 07, 2024

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Great customer service…timely and clear communication, getting in front of recalls, handling loaners, etc. More

by DENISE.GARNER1
Recommend Dealer
Yes

December 03, 2024

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Great job! Worked with me to help me fit my budget and was knowledgeable about the car! More

by alyssa29
Recommend Dealer
Yes

November 03, 2024

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Employee Rating

I specifically asked for dye to identify where my AC leak was as I went to another shop prior to Basically at the end I was charged for the same thing I originally recieved and was told a wire was the iss More

by Leslie medina
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Nancy Frasula

Nov 08, 2024

Audi Livermore responded

Thank you Leslie for sharing your feedback and concerns. In the interest of providing a positive experience, I have looked over the details for your recent service visit and I understand the recommendations that were made by our team. If you would like to go over the details together, please contact me at 925-245-4971 at your convenience. I want to assure you that our team is certified to Audi standards and we are focused on providing solutions for our customers. If any service was performed improperly, we will work to correct the situation. Thank you, Johnny Cheng, Service Manager

October 27, 2024

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Always pleased with Livermore Audi’s service department, that is why I always go to them when my car needs service. More

by BRNES05
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Johnny Cheng, Nancy Frasula

October 21, 2024

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Nancy Frasula is absolutely fantastic! I own 2 Audi's and I've known Nancy since my very first purchase. She recognizes me when call, she is so efficient and Knowledgeable .....I try to j More

by AGPALACE
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Recommend Dealer
Yes

October 14, 2024

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Did as he said and made it happen with a smile. Greatly appreciated the service More

by ISAAC26
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Johnny Cheng

October 06, 2024

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Employee Rating

Excellent customer service And dealership . Good at keeping me updated on the status of my repairs More

by LYNNE_S123
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Recommend Dealer
Yes
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