Ismael Dastagirzada

Always a pleasant experience. Excellent Customer Service. Very helpful and Timely response Knowledgeable and friendly Excellent Customer Service. Very helpful and Timely response Knowledgeable and friendly More

by kntut Verified Customer Verified Customer

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Very helpful very knowledgeable very friendly. James seemed to know everything about the A6 2020 I purchased. Found a few small problems a few daus later and they repaired them no charge. Ismael i James seemed to know everything about the A6 2020 I purchased. Found a few small problems a few daus later and they repaired them no charge. Ismael in service dept the best. More

by markefoord Verified Customer Verified Customer

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Johnny Cheng the service manager is a great leader! ! I live close to concord Audi but I would rather bring my A6 to Johnny. ! I live close to concord Audi but I would rather bring my A6 to Johnny. More

by luispp2000 Verified Customer Verified Customer

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Exellent service. All work done was correct, and done in a timely manner. I will be returning to continue needed service. All work done was correct, and done in a timely manner. I will be returning to continue needed service. More

by TBARNET Verified Customer Verified Customer

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Audi Livermore did an amazing job of working through a complicated problem. They kept me up to speed, communicating very well. They fixed the problem completely. Thank you! complicated problem. They kept me up to speed, communicating very well. They fixed the problem completely. Thank you! More

by Pobrien0302 Verified Customer Verified Customer

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Great customer service…timely and clear communication, getting in front of recalls, handling loaners, etc. getting in front of recalls, handling loaners, etc. More

by DENISE.GARNER1 Verified Customer Verified Customer

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Great job! Worked with me to help me fit my budget and was knowledgeable about the car! Worked with me to help me fit my budget and was knowledgeable about the car! More

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I specifically asked for dye to identify where my AC leak was as I went to another shop prior to Basically at the end I was charged for the same thing I originally recieved and was told a wire was the iss was as I went to another shop prior to Basically at the end I was charged for the same thing I originally recieved and was told a wire was the issue. Went to another shop there was no wire and the supposed video didn’t show anything Nancy is always not helpful and paid for the same thing I had already knew and my car was dirty after the service. Completely disappointed and feel like reporting this. Scam! More

by Leslie medina Verified Customer Verified Customer

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Always pleased with Livermore Audi’s service department, that is why I always go to them when my car needs service. that is why I always go to them when my car needs service. More

by BRNES05 Verified Customer Verified Customer

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Nancy Frasula is absolutely fantastic! I own 2 Audi's and I've known Nancy since my very first purchase. She recognizes me when call, she is so efficient and Knowledgeable .....I try to j I own 2 Audi's and I've known Nancy since my very first purchase. She recognizes me when call, she is so efficient and Knowledgeable .....I try to just call her when I have any questions or concerns. I love Audi service and especially love how my car is videoed before and after the work is performed. I only wish they did a car wash and vacuum after the service. More

by AGPALACE Verified Customer Verified Customer

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