163 Reviews
Write a Review163 Reviews of Ismael Dastagirzada
December 29, 2024
Johnny Cheng the service manager is a great leader! ! I live close to concord Audi but I would rather bring my A6 to Johnny. ! I live close to concord Audi but I would rather bring my A6 to Johnny. More
Other Employees Tagged: Johnny Cheng, Josh Choy, Adrian Bejar, Larry Jimenez
December 23, 2024
Exellent service. All work done was correct, and done in a timely manner. I will be returning to continue needed service. All work done was correct, and done in a timely manner. I will be returning to continue needed service. More
Other Employees Tagged: Johnny Cheng, Josh Choy, Nancy Frasula, Faith Clark
December 20, 2024
Audi Livermore did an amazing job of working through a complicated problem. They kept me up to speed, communicating very well. They fixed the problem completely. Thank you! complicated problem. They kept me up to speed, communicating very well. They fixed the problem completely. Thank you! More
Other Employees Tagged: Johnny Cheng, Josh Choy, Nancy Frasula, Faith Clark
December 07, 2024
Great customer service…timely and clear communication, getting in front of recalls, handling loaners, etc. getting in front of recalls, handling loaners, etc. More
Other Employees Tagged: Johnny Cheng, Josh Choy, Nancy Frasula, Faith Clark
December 03, 2024
Great job! Worked with me to help me fit my budget and was knowledgeable about the car! Worked with me to help me fit my budget and was knowledgeable about the car! More
Other Employees Tagged: Nick Yoritate, Johnny Cheng, Josh Choy, Nancy Frasula, Adrian Bejar, Faith Clark , Carlos
November 03, 2024
I specifically asked for dye to identify where my AC leak was as I went to another shop prior to Basically at the end I was charged for the same thing I originally recieved and was told a wire was the iss was as I went to another shop prior to Basically at the end I was charged for the same thing I originally recieved and was told a wire was the issue. Went to another shop there was no wire and the supposed video didn’t show anything Nancy is always not helpful and paid for the same thing I had already knew and my car was dirty after the service. Completely disappointed and feel like reporting this. Scam! More
Other Employees Tagged: Nancy Frasula
October 27, 2024
Always pleased with Livermore Audi’s service department, that is why I always go to them when my car needs service. that is why I always go to them when my car needs service. More
Other Employees Tagged: Johnny Cheng, Nancy Frasula
October 21, 2024
Nancy Frasula is absolutely fantastic! I own 2 Audi's and I've known Nancy since my very first purchase. She recognizes me when call, she is so efficient and Knowledgeable .....I try to j I own 2 Audi's and I've known Nancy since my very first purchase. She recognizes me when call, she is so efficient and Knowledgeable .....I try to just call her when I have any questions or concerns. I love Audi service and especially love how my car is videoed before and after the work is performed. I only wish they did a car wash and vacuum after the service. More
Other Employees Tagged: Johnny Cheng, Josh Choy, Nancy Frasula, Faith Clark
October 14, 2024
Did as he said and made it happen with a smile. Greatly appreciated the service Greatly appreciated the service More
Other Employees Tagged: Johnny Cheng
October 06, 2024
Excellent customer service And dealership . Good at keeping me updated on the status of my repairs Good at keeping me updated on the status of my repairs More
Other Employees Tagged: Johnny Cheng, Josh Choy, Nancy Frasula, Faith Clark