Ismael Ayala

Great service after a really bad experience with the service team at the Concord dealer. Ismael was great! service team at the Concord dealer. Ismael was great! More

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Staff was friendly and pleasant. Waiting area was clean. It took a little longer than it should have, 2 hours, for an oil change. But I always expect some kind of delay; all is go Waiting area was clean. It took a little longer than it should have, 2 hours, for an oil change. But I always expect some kind of delay; all is good. More

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Work was done , came out satisfied with my oil services . They did not take to long on doing it . They did not take to long on doing it . More

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The employee very helpful to me, I very appreciated , explained my car problems very clearly definitely 5 stars explained my car problems very clearly definitely 5 stars More

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I enjoyed my experience, very nice employees who didn’t mind sharing their knowledge. Every question I had was answered, mind sharing their knowledge. Every question I had was answered, More

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Jason, Ismael, and the whole service team are incredible. I drive from Sacramento to Vacaville because of the quality of service Vacaville Kia offers. I drive from Sacramento to Vacaville because of the quality of service Vacaville Kia offers. More

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Very professional. Excellent service. Very informative. Likeable customer service. Well done job. Will use again. Excellent service. Very informative. Likeable customer service. Well done job. Will use again. More

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Thanks to the service department on squeezing us in on a very busy day. Our Kia had a part malfunction on a recent trip and we pulled in to the nearest dealership! They got us in and fixed our problem. We very busy day. Our Kia had a part malfunction on a recent trip and we pulled in to the nearest dealership! They got us in and fixed our problem. We were able to finish our mini vacay! Thanks More

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Good customer service! I appreciate how they keep me informed of my vehicle’s maintenance needs. I appreciate how they keep me informed of my vehicle’s maintenance needs. More

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Had great service here. Everyone was helpful and my car was fixed. Had a great time Everyone was helpful and my car was fixed. Had a great time More

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