Ismael Ayala

The service staff was very professional and helpful. Ismael was very helpful and knowledgeable. The tech even vacuum and wash my car. Ismael was very helpful and knowledgeable. The tech even vacuum and wash my car. More

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Great service after a really bad experience with the service team at the Concord dealer. Ismael was great! service team at the Concord dealer. Ismael was great! More

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Staff was friendly and pleasant. Waiting area was clean. It took a little longer than it should have, 2 hours, for an oil change. But I always expect some kind of delay; all is go Waiting area was clean. It took a little longer than it should have, 2 hours, for an oil change. But I always expect some kind of delay; all is good. More

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Work was done , came out satisfied with my oil services . They did not take to long on doing it . They did not take to long on doing it . More

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The employee very helpful to me, I very appreciated , explained my car problems very clearly definitely 5 stars explained my car problems very clearly definitely 5 stars More

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I enjoyed my experience, very nice employees who didn’t mind sharing their knowledge. Every question I had was answered, mind sharing their knowledge. Every question I had was answered, More

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Jason, Ismael, and the whole service team are incredible. I drive from Sacramento to Vacaville because of the quality of service Vacaville Kia offers. I drive from Sacramento to Vacaville because of the quality of service Vacaville Kia offers. More

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Very professional. Excellent service. Very informative. Likeable customer service. Well done job. Will use again. Excellent service. Very informative. Likeable customer service. Well done job. Will use again. More

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Thanks to the service department on squeezing us in on a very busy day. Our Kia had a part malfunction on a recent trip and we pulled in to the nearest dealership! They got us in and fixed our problem. We very busy day. Our Kia had a part malfunction on a recent trip and we pulled in to the nearest dealership! They got us in and fixed our problem. We were able to finish our mini vacay! Thanks More

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Good customer service! I appreciate how they keep me informed of my vehicle’s maintenance needs. I appreciate how they keep me informed of my vehicle’s maintenance needs. More

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