Ismael Ayala
Ismael Ayala at Kia of Vacaville

Ismael Ayala

Service Advisor

Kia of Vacaville

651 Orange Dr
Vacaville, CA 95687

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5.0
37 Reviews
5.0

37 Reviews

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37 Reviews of Ismael Ayala

January 17, 2026

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Employee Rating

Great service friendly knowledgeable people prompt and efficient Great on returning calls Excellent follow up More

by Bobl
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Recommend Dealer
Yes

Other Employees Tagged: Sami Karaouni, Mikko Pizano

Jan 18, 2026

Kia of Vacaville responded

Thank you for your great feedback! We’re happy to hear our team provided friendly, knowledgeable, and efficient service. Prompt communication and excellent follow-up are very important to us, and we truly appreciate you taking the time to share your experience. We look forward to assisting you again in the future!

November 20, 2025

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Sami was awesome! Got me in and out! Happy to get my car serviced with Vacaville! Highly recommend this service center! More

by macbearjr
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Recommend Dealer
Yes

Other Employees Tagged: Sami

Nov 23, 2025

Kia of Vacaville responded

Thank you for the great feedback! We’re glad to hear Sami took excellent care of you and got you in and out quickly. We appreciate your trust in the Vacaville service team and truly value your recommendation. We look forward to helping you again at your next visit!

November 12, 2025

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This dealer needs to improve its customer service. I’m not saying it’s bad, but it could be better considering the brand it represents. Customer service is a key aspect of what the brand stands for. I More

by davidhaguilera
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Recommend Dealer
Yes
Nov 15, 2025

Kia of Vacaville responded

Thank you for your feedback. We appreciate you sharing your perspective and completely understand how important strong customer service is — especially in the car-buying experience. Your comments help us identify where we can improve, and we’re committed to delivering the level of care and attention our brand stands for. If you’re open to it, we’d welcome the opportunity to learn more about your visit and how we can make your next experience better.

October 17, 2025

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The salesman was very polite and very professional. The location was clean. I also purchased from parts and the associate was very helpful More

by realtorvincer
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Recommend Dealer
Yes
Nov 05, 2025

Kia of Vacaville responded

Thank you!

October 01, 2025

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Fast, professional service for my EV6. I was given a courtesy vehicle and regular updates on my vehicle. Would recommend. More

by Richard
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Recommend Dealer
Yes

August 01, 2025

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I was very satisfied with the service I was given . Thank you I will come back again. More

by rachel.aguilar57
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Recommend Dealer
Yes

Other Employees Tagged: Melvin Pingul , Jason Windsor

July 22, 2025

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Ismael the Service advisor was very clear and concise in service offerings, options and confirmed my choices. Great service turnaround and excellent customer service More

by Kia
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Recommend Dealer
Yes

June 02, 2025

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Very personable and helpful as well as thorough in service and explanation! They let me know when my car was done with all that was done plus a video I was impressed! Thank you to my Vacaville Kia More

by hulfamx5
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Recommend Dealer
Yes

March 26, 2025

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My recent visit for routine services was a great overall experience. Excellent customer service and efficiency. They also honored a few coupons I had. Telluride and Stinger going strong! Thanks, Jason and t More

by rabbilg
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Recommend Dealer
Yes

January 26, 2025

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The service staff was very professional and helpful. Ismael was very helpful and knowledgeable. The tech even vacuum and wash my car. More

by vic2lai
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Recommend Dealer
Yes
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