Isiah Mosely

Everyone involved in the selection and sale were friendly and knowledgeable and were not pushy. and knowledgeable and were not pushy. More

by BESTMJOK Verified Customer Verified Customer

Report | Print

Hello Goodmorning just trying to get help, ok so on Feb. 15, 2025 I purchased a 2018 Malibu and there's issues to car for 1 it was previously wrecked and I was not aware of that at the beginning, the car wa 15, 2025 I purchased a 2018 Malibu and there's issues to car for 1 it was previously wrecked and I was not aware of that at the beginning, the car was running rough and there's a clicking noise, I contacted the dealership and no luck at all with salesman it's like all of them ignore you after you make a deal BUT that's not all I'm trying to find out who am I financed through it says Capital One but I contact them and they have no account on me only the 1 I already have and that's a credit card. CHRIS RUSSELL I'm guessing the general manager no telling who he is wrote a reply on my Google review asking for I to email him so I did 2 times and no reply, I'm currently searching for another vehicle possible another Tahoe or truck but honestly I'd NEVER do business with this dealership again!!!! I'm adding the names of all people I've contacted and never got a call or reply, I'm trying to find out who I'm FINANCED with again because it is not CAPITAL ONE!!!! ISIAH - sales Marcos Rodriguez- finance dept Chris Russell- General manager And someone named SOSA at dealership More

Report | Print

Our salesperson made it really easy to purchase a car. My husband & I were really thankful for that! My husband & I were really thankful for that! More

by winsteadbridget Verified Customer Verified Customer

Report | Print

Pretty good experience all together. Trading in our old car for a new one. Low pressure. Good service. Even when they were super busy. Trading in our old car for a new one. Low pressure. Good service. Even when they were super busy. More

by andrew_kroese Verified Customer Verified Customer

Report | Print

Your Dealer showed the wrong selling price and sticker price. I had to make a lot of conversion on that. Till now there is no positive answer. price. I had to make a lot of conversion on that. Till now there is no positive answer. More

by Kumar Verified Customer Verified Customer

Report | Print

Was very impressed with Isiah the salesman. Obviously a young man just starting out, clearly has the right personality for the job. He knew his product very well for what has to be a relatively Obviously a young man just starting out, clearly has the right personality for the job. He knew his product very well for what has to be a relatively short time on the job. Christian the sales manager is a very down to earth guy. They both kept it professional while being friendly at the same time. More

by Don Davis Verified Customer Verified Customer

Report | Print

I would caution anyone who comes here to reconsider, especially if they are looking for a place to do repeat business with, as opposed to a one-off sale, as no accommodations will be made. Starting w especially if they are looking for a place to do repeat business with, as opposed to a one-off sale, as no accommodations will be made. Starting with the positives, the office itself is clean and well maintained. In addition, the service center is knowledgeable, efficient, considerate and ready to assist. The sales department and management is where this review gets dropped. The wait times are excessively long to speak with a sales representative and the customer service experience is severely lacking. I would not recommend this dealership and once my lease is up I will not be coming back. Further, on top of the lackluster customer experience the professionalism is also lacking. They do not properly prepare their leased vehicles before sending you home in them. I leased a Demo car, which they continuously referred to as "new" which on a technicality is true since it hasn't previously been papered but has clearly been driven, evidenced by its extensive mileage and marks all over the vehicle. This was fine, as I was aware of this regardless of the language they attempted to use. On top of that, when sending the car home they did not put in any wiper fluid nor did they properly detail the inside of the vehicle. In addition, they told me that I could come back the next business day to have the car refurbished to remove the markings and yet when I did come back was then told I needed an appointment, only to then be further told the car would likely need to go to a full shop for several days. All in all, the whole experience felt like one misleading statement after another. I have purchased several vehicles in my life but this was the first time I finally understood why car salesmen have a bad reputation. More

by SS-2018 Verified Customer Verified Customer

Report | Print

Sale person awesome! She gave the sales pitch! Friendly advise about banking and insurances! Erin best at asking cars She gave the sales pitch! Friendly advise about banking and insurances! Erin best at asking cars More

by itcharleneharris Verified Customer Verified Customer

Report | Print

We came in unsure which car we wanted, the staff helped narrow down the car/trim that’s best suitable for our needs. narrow down the car/trim that’s best suitable for our needs. More

by minnalynn91 Verified Customer Verified Customer

Report | Print

Very Professional thanks again for your service keep up with the amazing work have thank with the amazing work have thank More

by thomasandrew128 Verified Customer Verified Customer

Report | Print