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Isaiah Wilcox

Overview Reviews (5) Inventory (197)

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Isaiah Wilcox

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Isaiah Wilcox

Sales Associate

Gatorland Toyota

2985 N Main St
Gainesville, FL 32609

I was born and raised in Gainesville Florida I'm a huge sports fan, and I love to travel when I'm not working and when I am working I'm looking to give you the best service possible

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4.8

5 Reviews

I was born and raised in Gainesville Florida I'm a huge sports fan, and I love to travel when I'm not working and when I am working I'm looking to give you the best service possible

Overview Reviews (5) Inventory (197)

Dealership Experience

1 yr, 4 mos

4.8

5 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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5 Reviews of Isaiah Wilcox

April 11, 2024

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Employee Rating

Pros- Our initial sales guy was wonderful. The dealership has been very good at support after the sale. Cons- they still try to sneak in extra fees and hope you don’t notice the numbers have c The dealership has been very good at support after the sale. Cons- they still try to sneak in extra fees and hope you don’t notice the numbers have changed while you’re negotiating. They still try to pressure you into buying “extras” like extended warranties with all the typical car salesmen shenanigans. But if you’re prepared for dealing with all that, they do stand behind their product More

by pennyboyer

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 11, 2024 -

Gatorland Toyota responded

Thank you for your feedback. We're pleased you had a positive experience with your initial salesperson and that our dealership has provided good support after your purchase. However, we're sorry about your concerns regarding fees and the pressure to purchase additional items. We strive to be transparent in all our dealings and ensure our customers are fully informed. Thank you again for sharing your feedback. We value your business and hope to have the opportunity to exceed your expectations in the future.

March 04, 2024

Dealership Rating

Employee Rating

Because of a terrible experience at another dealership 40 miles south, this was great and negotiated with integrity miles south, this was great and negotiated with integrity More

by japanartbyreiko

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Michael Cooney

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Mar 04, 2024 -

Gatorland Toyota responded

We're sorry to hear about your previous experience. We are glad you had a great experience with us and felt we negotiated with integrity. Thank you for choosing us!

February 29, 2024

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Employee Rating

Cost too much money for sample things. And the wait is really long....those are the two things that bother me most about you. And the wait is really long....those are the two things that bother me most about you. More

by clintoncarroll06924

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nancy Voss, Troy Davis, Justin Miles, Heather Bennett, Ronnie Rogers, Michael Cooney, Anthony McCray, Robert Davis, Eric Palmer

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Feb 29, 2024 -

Gatorland Toyota responded

We are sorry to hear that you're unhappy with the cost of our services and the wait times. We strive to provide value and efficiency to our customers, and it's disappointing we didn't meet your expectations in these areas. Your feedback is important to us, and we will use it to improve our services. We appreciate your business!

February 16, 2024

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Employee Rating

my 2nd time buying a car with them, the First experience was AWESOME.. 5 years later.. not the greatest. Honestly, it was the salesperson who made the experience OK.. if I were to purchase another vehicle f was AWESOME.. 5 years later.. not the greatest. Honestly, it was the salesperson who made the experience OK.. if I were to purchase another vehicle from here I would research my salesperson.. His Customer Service just wasn't there .. THEN HE LEFT AND WENT TO STARBUCKS!!!!! left his team to finish up his job.. He also threw up in my face that if I didn't buy the car UF was buying it was sold either way. I tell everyone to void him. 0/10 experience with him.. but overall the experience was great except for the salesperson More

by BusyBee1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joey Juaire , RYAN WAS THE REASON I BOUGHT THE CAR NOT JOEY

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Feb 16, 2024 -

Gatorland Toyota responded

Thank you for sharing your feedback, and we appreciate your loyalty as a repeat customer. We're sorry to hear that your most recent experience did not meet your expectations regarding customer service from your salesperson. Your feedback is valuable to us, and we will address this issue internally to ensure that our team members uphold the highest standards of customer service and professionalism. We appreciate your honesty and would like to assure you that your satisfaction is our priority. If you have any further concerns or feedback, please don't hesitate to contact our general manager, Tyler Hill, directly at Thill@gettel.com. Thank you for bringing this to our attention.

January 15, 2024

Dealership Rating

Employee Rating

Awesome, got the deal worked out within 24 hours. Thanks Paul, Joey, and Mark. Best purchase yet Thanks Paul, Joey, and Mark. Best purchase yet More

by rleath68

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Joey Juaire , Paul

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Jan 15, 2024 -

Gatorland Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear that Paul, Joey, and Mark were able to work out an awesome deal for you within 24 hours. We're honored that you consider it your best purchase yet. Your satisfaction is our priority, and we appreciate your kind words.

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