Isaiah Rodarte

Isaiah was awesome. He was very attentive to all my needs and very informative of the services my vehicle needed . He was very attentive to all my needs and very informative of the services my vehicle needed . More

by JAMMS78 Verified Customer Verified Customer

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Easy to get to bobby the best everything was nice and clean all professional to clean all professional to More

by YANTZROBERT Verified Customer Verified Customer

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Quick service, great customer care, and felt that my XT4 was taken care of properly. was taken care of properly. More

by jentullos1 Verified Customer Verified Customer

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I come with no appointment and ishaia take care me and was excellent his service and big star did great job with my Xt5 very nice service thank you. was excellent his service and big star did great job with my Xt5 very nice service thank you. More

by Gnotarnicola Verified Customer Verified Customer

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They are very courteous and professional in all of my dealings with them. They are also prompt. If they say your service call will last this long then they are as good as their promise. dealings with them. They are also prompt. If they say your service call will last this long then they are as good as their promise. More

by JNEFF.JN Verified Customer Verified Customer

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Daniel and Big Star Cadillac were very helpful with my service issues. Daniel was prompt on answering my questions and returning my calls service issues. Daniel was prompt on answering my questions and returning my calls More

by KATHYZ1962 Verified Customer Verified Customer

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Isaiah was great. He communicated the entire time. My vehicle was being serviced. He also provided updates and also made sure that note of their concerns were needing He communicated the entire time. My vehicle was being serviced. He also provided updates and also made sure that note of their concerns were needing to be addressed before parting ways. More

by mbrandyberg Verified Customer Verified Customer

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Excellent service, significantly improved interaction with my service advisor. I’d also like to give kudos to the concierge on the pick up and delivery of the car. with my service advisor. I’d also like to give kudos to the concierge on the pick up and delivery of the car. More

by sdyo2 Verified Customer Verified Customer

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I have been bringing my 2024 Cadillac Lyriq to Big Star Cadillac for service despite not having purchased my vehicle from them. I want readers, shoppers, and potential customers to know how I have been tre Cadillac for service despite not having purchased my vehicle from them. I want readers, shoppers, and potential customers to know how I have been treated exceptionally well. The team at Big Star Cadillac has consistently gone above and beyond in addressing my requests and concerns, even providing me with rides and taking me home when needed. I haven't experienced this level of care and attention elsewhere, notably at Classic Cadillac in Galveston, where I originally bought the vehicle. Big Star Cadillac, your outstanding service has made a lasting impression on me. I might be just one customer, but I am profoundly grateful and loyal. When it's time for my next vehicle, you will undoubtedly be my first stop. Thank you so much for everything. More

by PRINCESSA BALDERAS Verified Customer Verified Customer

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The most excellent customer service just walking in the door with a dead battery. Put my mind at ease, ordered a ride to get me home, took care of Servive, quickly next day, providing an estimate, and adde door with a dead battery. Put my mind at ease, ordered a ride to get me home, took care of Servive, quickly next day, providing an estimate, and added oil change! I was treated like royalty! Thank you!! More

by Deb.leighton2 Verified Customer Verified Customer

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