Isaiah Rodarte
Isaiah Rodarte at Big Star Cadillac

Isaiah Rodarte

Service Consultant

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

4.8
43 Reviews
4.8

43 Reviews

Write a Review

43 Reviews of Isaiah Rodarte

November 13, 2024

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Employee Rating

I like going there they have been nice and what is it about the website about cookies similar technologies More

by Pamela James
Service Price Transparency
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Recommend Dealer
Yes

November 02, 2024

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these 2 guys I deal with when I go for service are the best Mr.daniel and Mr Isaiah I had a issue with my car right by the dealership I went in didn't have a appointment mr Daniel got me into a loaner car More

by Noble21
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Wood

Nov 04, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 30, 2024

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Isaiah consistently provides outstanding service! He addresses all my questions and concerns about my Cadillac Lyriq with thoroughness and expertise. I truly appreciate his dedication and support. Th More

by PRINCESSA BALDERAS
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Recommend Dealer
Yes
Oct 30, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

October 29, 2024

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He was awesome. He took care of me. The second I walked in. I don’t think I was in there 10 seconds before he asked if he could help me he got me in and out of there More

by BENICIOLANE1215
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Recommend Dealer
Yes
Oct 29, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

October 26, 2024

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professional, courteous, knowledgeable, helpful. Very comfortable, waiting area and very accommodating to our needs. Greatly appreciated. More

by drmarklaurents
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Recommend Dealer
Yes

Other Employees Tagged: Albert Ramirez

Oct 28, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 25, 2024

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Anytime anything is wrong they always fix it. My wheel lock tool was not put back and Isaiah is making sure I get another one. More

by DH.BARRAGAN
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Recommend Dealer
Yes
Oct 28, 2024

Big Star Cadillac responded

Thank you for your business and your review, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 24, 2024

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Isaiah is great adviser. He always provides assistance with good attitude. Always willing to help and goes beyond. More

by DAGOMENDOZA
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Recommend Dealer
Yes
Oct 24, 2024

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

October 24, 2024

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Isaiah is a great adviser, he provided me a good service assistance. my car was delayed in wash so he went by himself and assigned more crew to get it done quickly. i appreciate his help and great customer More

by jinu thomas
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Recommend Dealer
Yes
Oct 24, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

October 24, 2024

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The customer service is lacking in professionalism and fails to demonstrate genuine care, often making customers feel like an inconvenience. More

by tiffanyritchie24
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Recommend Dealer
No
Oct 25, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry that you feel you did not receive a 5-Star Experience. It seems that our entire service team was a dissapointment to you at every step. Please feel free reach out to me directly with your best contact information so that I might have the opportunity to address any concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

October 23, 2024

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Great service took care with my SUV and returned it washed and cleaned. Quote was a bit high but will return for other services due the customer service offered. More

by NPOOLN16
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Service Time
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Recommend Dealer
Yes
Oct 23, 2024

Big Star Cadillac responded

Thank you for your review. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

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