Isaiah Rodarte

Took three hours for an oil change. You would think that's a bit too long You would think that's a bit too long More

by sergios_20000 Verified Customer Verified Customer

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Had a great service experience at Big Star. My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! My service director Isiah could not have been more professional, punctual and knowledgeable tgroughout the process. Great loaner vehicle too! More

by johnmcburney Verified Customer Verified Customer

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I’m very pleased with Isaiah’s work. He is very concern with the help and service that he gives, when assisting his clients. I just have a concern with the repairs of my vehicle. I have He is very concern with the help and service that he gives, when assisting his clients. I just have a concern with the repairs of my vehicle. I have brought it on to many different occasions and I still have the same problems that I brought it in for. I travel a long distance to come to the dealership only because of the advisors and some of the team that is there and the service that is given. So I really do not want to try to use another dealership or repair service I would like to feel comfortable and confident in your service. So I wish that something can actually be resolved with the matter, and keeping my vehicle in great condition Thanks! More

by Tangela Sutton Verified Customer Verified Customer

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Big Star Cadillac is a very good dealership. Everyone that I have encountered has been very nice and professional. Isiah in the Service Department is a greay communicator. He explained my servic Everyone that I have encountered has been very nice and professional. Isiah in the Service Department is a greay communicator. He explained my service in detail and actually found my award points that was used for part of my payment! More

by Chief Dunn Verified Customer Verified Customer

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Ainsley R. was Awesome!! She made sure I was taken care of during my routine scheduled service. Thank you!! was Awesome!! She made sure I was taken care of during my routine scheduled service. Thank you!! More

by CBDEVAN24 Verified Customer Verified Customer

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Isiah is always so attentive and great. He is great thank you so much service. He is great thank you so much service. More

by ashleyryan.03 Verified Customer Verified Customer

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Love the new building! Everyone is always so nice and helpful. Easy to get in touch and book appointments Everyone is always so nice and helpful. Easy to get in touch and book appointments More

by ALEXHEINTX Verified Customer Verified Customer

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Isaiah took the time to listen to my concerns and investigated on his own to confirm the issue. Service was performed while I waited. When the service was completed, Isaiah explained the work that wa investigated on his own to confirm the issue. Service was performed while I waited. When the service was completed, Isaiah explained the work that was done and asked if I had any questions. I appreciate his thoroughness. More

by LBARRIER61 Verified Customer Verified Customer

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Clear communication of the problem and solution. Quick and thoughtful service. Worked to find a date and time that fit my schedule. Quick and thoughtful service. Worked to find a date and time that fit my schedule. More

by patcarter3236 Verified Customer Verified Customer

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Paid almost $400 for new key fob. I did not think my two 4 year old key fobs were the issue. It still has intermittant no key fob detected. Wrote email to V. Trevino explaining situ I did not think my two 4 year old key fobs were the issue. It still has intermittant no key fob detected. Wrote email to V. Trevino explaining situation regarding my dissatisfaction. Did not hear back from him. I would have liked to discuss the issue further. More

by MARGOLYNN32 Verified Customer Verified Customer

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