Isaiah Rodarte

I purchased a 2020 Cadillac CT5 end of April 2024. Isaiah Rodarte has been my service manager since then. He has provided excellent service! I have had 2 oil changes 2 sensors replaced, a recall and a Isaiah Rodarte has been my service manager since then. He has provided excellent service! I have had 2 oil changes 2 sensors replaced, a recall and a rear oil seal replaced. Each time the work was completed in a timely manner.and all issues were resolved. More

by scaffoldgod12 Verified Customer Verified Customer

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Big Star Cadillac is always on point and gets the job done. Isiah, especially makes it easy. done. Isiah, especially makes it easy. More

by tony426tamez Verified Customer Verified Customer

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Great attitude. Nice personalities from everyone. Excellent service provided within an exceptional timeframe. Thank you! Nice personalities from everyone. Excellent service provided within an exceptional timeframe. Thank you! More

by LETITIACLAY Verified Customer Verified Customer

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I purchased a 2020 Cadillac CT5 13 months ago and have taken it back 3 times for oil changes. i also had a few times when the check engine light came on for a couple of different reasons. each time the is taken it back 3 times for oil changes. i also had a few times when the check engine light came on for a couple of different reasons. each time the issue was resolved. The last time the service technician noticed oil seeping from the rear sill and i was informed. Isaiah let me know and scheduled me to bring the car back so this could be resolved. More

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Is OK but not like it was 10 years ago. New generation mentality per old generation values and mentality. New generation mentality per old generation values and mentality. More

by ELIZABETHCARROLL54 Verified Customer Verified Customer

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Great employees working at this dealership. Excellent service and good customer care. Isaiah is the best providing assistance and guidance during process. Excellent service and good customer care. Isaiah is the best providing assistance and guidance during process. More

by DAGOMENDOZA Verified Customer Verified Customer

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Always efficient and very accommodating. I actually look forward to getting my vehicle serviced at Big Star! I actually look forward to getting my vehicle serviced at Big Star! More

by mwycough46 Verified Customer Verified Customer

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It was great! I would recommend my advisor for making it an overall great experience and tending to my vehicle and any inconvenience that occurred. I would recommend my advisor for making it an overall great experience and tending to my vehicle and any inconvenience that occurred. More

by jacquelynsosa Verified Customer Verified Customer

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Isaiah was great! Great customer service and communication. Fast service and didn't feel like you all were taking advantage Great customer service and communication. Fast service and didn't feel like you all were taking advantage More

by BBTRINA Verified Customer Verified Customer

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The best dealership I’ve ever been to and has the greatest service team I’ve ever dealt with greatest service team I’ve ever dealt with More

by ZENOFAMILY713 Verified Customer Verified Customer

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