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Isaiah Maki
Isaiah Maki at Russ Darrow Direct
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Isaiah Maki

Assistant Service Manager

Russ Darrow Direct

988 South Green Bay Road
Neenah, WI 54956

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4.5
21 Reviews

Dealership Experience

3 yrs, 5 mos

4.5

21 Reviews

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21 Reviews of Isaiah Maki

April 09, 2025

Dealership Rating
Employee Rating

They are always ready to answer yout questions there service is excellent and are awesome More

by SELLENBECK
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel, Tyson Fancher, Brian Inman, Cecilia Martinez

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Apr 10, 2025

Russ Darrow Direct responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Meacham mike.meacham@russdarrow.com

April 07, 2025

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Employee Rating

The tech found the cause of a squeek that another dealer dhdnt/couldn't. Yay! More

by SHERYLKOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shuttle driver -- Mike Retzkaff 2 👍 up.

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Apr 07, 2025

Russ Darrow Direct responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Meacham mike.meacham@russdarrow.com

April 02, 2025

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Employee Rating

I e joy being able to see the service being done and I appreciate great customer service. Thank you More

by TERESA.PELTIER
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
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Apr 02, 2025

Russ Darrow Direct responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mike Meacham mike.meacham@russdarrow.com

March 31, 2025

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It was quick and easy and good price. Nice location also,Thank you very much. More

by cherdan57
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 31, 2025

Russ Darrow Direct responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Meacham mike.meacham@russdarrow.com

March 28, 2025

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Friendly, knowledgeable people work there. Every thing was explained clearly and my concerns were addressed. More

by suzi72
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 29, 2025

Russ Darrow Direct responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Direct. Mike Meacham mike.meacham@russdarrow.com

March 23, 2025

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Employee Rating

I received excellent care in the purchase of my vehicle to any maintenance I required More

by SMANKOVECKY
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel

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Mar 25, 2025

Russ Darrow Direct responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Direct! Mike Meacham mike.meacham@russdarrow.com

March 17, 2025

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Employee Rating

The did a great job. Even told me there some other things that needed to be done. What nice people please to go there. More

by INNLOVEJSL4LIFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel, Cecilia Martinez

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Mar 18, 2025

Russ Darrow Direct responded

Thank you for choosing Russ Darrow Direct. Your feedback and rating mean a lot to us. We're glad Rachel, Isaiah, and Cecilia were able to help, and we hope to see you again! Mike Meacham mike.meacham@russdarrow.com

March 14, 2025

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Quick and efficient even though I arrived on the wrong day. Seemed to be thorough More

by DOUGNNELL
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2025

Russ Darrow Direct responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Isaiah and our team, and we look forward to working with you again. Mike Meacham mike.meacham@russdarrow.com

March 11, 2025

Dealership Rating
Employee Rating

They do the job. They’re nice and it gets done. It was easy to get an appointment. More

by amber8698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Engel, Cecilia Martinez

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Mar 12, 2025

Russ Darrow Direct responded

Thank you, Amber, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Direct. Mike Meacham mike.meacham@russdarrow.com

March 11, 2025

Dealership Rating
Employee Rating

It's fine for having bare minimum things done. But dont expect them to rotate your tires after they are barely worn down. But they also won't tell you there's steal belts showing on your other one More

by TIFFANYMARIE1101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Hawley, Rachel Engel

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Mar 11, 2025

Russ Darrow Direct responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Tiffany, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Mike Meacham mike.meacham@russdarrow.com

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