Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Isaiah Chacon
Isaiah Chacon at Larry H. Miller Chrysler Jeep Dodge Ram Sandy
Refer Me

Isaiah Chacon

Service Advisor

Larry H. Miller Chrysler Jeep Dodge Ram Sandy

10905 S. Automall Drive
Sandy, UT 84070

Contact Me
4.5
171 Reviews
4.5

171 Reviews

Write a Review

171 Reviews of Isaiah Chacon

November 09, 2024

Dealership Rating
Employee Rating

Eric did a great job and letting me know and keeping me informed of what was going on with my truck and what it would cost More

by thelepman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Reynolds , Eric

Report | Print
Nov 12, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We're delighted to hear that you had a great experience with our dealership! At our dealership, we strive to provide excellent customer service and quality work, and we're thrilled that our team was able to exceed your expectations. Thank you for the 5-star review and for choosing us for your automotive needs!

November 08, 2024

Dealership Rating
Employee Rating

Brandon in the service department was very helpful and knowledgeable. He answered all my questions and explained all the options available. It was a good experience. I will return. More

by Ugetcreative
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Jeep Service

Report | Print
Nov 12, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to leave us a 5-star review! We're happy to hear that our team was able to provide you with the assistance you needed and that you were satisfied with the service you received. We appreciate your business and hope to see you again soon!

November 04, 2024

Dealership Rating
Employee Rating

Took my truck in for service. Tech damaged parts on install and did not want to replace. I paid $4900 and when I got the truck it had the same problem as when I took it in. Dealer More

by Deanwk01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Nov 08, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

I’m very sorry to hear about the issues with your service, Dean. It’s concerning that parts were damaged during the installation and that your truck’s initial issue wasn’t resolved. Your experience does not reflect the level of service we strive to provide, and I would appreciate the opportunity to discuss this further with you. Please feel free to reach out if we have not connected by the time that you find this response. I look forward to getting this straightened out. - Steve Massey, General Manager, (801) 553-5910

Nov 11, 2024

Deanwk01 responded

Steve Thank you for your reply. I brought my 2014 Ram 3500 Cummins into LHM Sandy service department on October 28, 2024 for a check engine light which put the vehicle into limp mode. LHM Service recommended they replace the Wastegate Valve, perform an EGR Service and replace the Intercooler Tube, which I agreed too. I paid $4,814 for these services and picked the vehicle on Oct 29, 2024 and drove home. The next day, Oct 30, 2024, I brought the vehicle back to LHM with the same problem. I was told the replaced Wastegate valve was faulty and a new one was on order. I was then told the new valve did not resolve the problem and LHM was in contact with RAM Engineering on November 5, 2024. It is now November 11, 2024 (14 days) and I have had no updates on my vehicles status since the 7th when I had to call the Asst. service mgr. to get an update. The Asst. Mgr. has not provided any update since the 7th and when he told me LHM was "going above by contacting Ram Engineering". You offered a call in your response above, so I have left you two voice mails requesting a return call. You have yet to return my call, so I am replying here. You also offered to make things right. To make things right, I either want a date when my truck will be fixed and ready to pick up, or for LHM to return my truck and reimburse my $4,814. I prefer not to escalate, so would appreciate a reply. All the best Bill

November 03, 2024

Dealership Rating
Employee Rating

I had to get my engine replaced for a known issue and my service advisor MJ worked directly with the maker to ensure the best outcome possible. It was a great experience and I appreciate the outstanding wo More

by negrete.erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Reynolds , MJ Johnson

Report | Print
Nov 07, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are delighted to hear about your positive experience at our dealership. Our team is dedicated to making sure each customer leaves satisfied, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs.

October 22, 2024

Dealership Rating
Employee Rating

Chris in the service department understands customer service. He saved me as I was frustrated and leaving. Had my car in next day and repaired on the same day and saved an LHM customer. He gets it. Than More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Reynolds

Report | Print
Oct 25, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are so grateful for your kind words. Our team strives to provide an exceptional experience for each customer, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again soon.

October 22, 2024

Dealership Rating
Employee Rating

The service was good. I will bring my vehicle back to this dealership for my next service More

by Karl Duffield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 25, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are so pleased to hear that you had a fantastic experience at our dealership. Our goal is to provide the best customer service, and it's wonderful to hear that we were able to exceed your expectations. We hope that you will choose our dealership for all of your future automotive needs.

October 22, 2024

Dealership Rating
Employee Rating

So far so great. I switched from a competitor that I thought needed to deliver better service. I have my Toyota serviced at Larry Miller so I decided to try LM for my More

by Charlie M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Reynolds

Report | Print
Oct 25, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are overjoyed to hear about your positive experience at our dealership. Our team strives to create a seamless and enjoyable process for each customer, and it's great to know that we were able to do that for you. We hope to see you again soon.

October 19, 2024

Dealership Rating
Employee Rating

This is my preferred service center. Everything I wanted done was done right and my final bill ended up being half of what I expected. The staff was very informative and stayed in touch More

by cthoman128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Reynolds , Erik

Report | Print
Oct 25, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

We are overjoyed to hear about your positive experience at our dealership. Our team strives to create a seamless and enjoyable process for each customer, and it's great to know that we were able to do that for you. We hope to see you again soon.

October 19, 2024

Dealership Rating
Employee Rating

They have the best personal in Sales, Parts and Service Very well trained in all departments More

by cdj1s1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Reynolds

Report | Print
Oct 25, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Your positive feedback means a lot to us. Our team strives to create a personalized and satisfactory experience for each customer, and it's great to hear that we were able to do that for you. We hope to see you back soon for all your automotive needs.

October 17, 2024

Dealership Rating
Employee Rating

LHM RAM Sandy is always accommodating me and taking good care of me and my truck! More

by chlittlewood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Reynolds , Austin

Report | Print
Oct 25, 2024

Larry H. Miller Chrysler Jeep Dodge Ram Sandy responded

Thank you for taking the time to share your review with us. Our team works hard to ensure each customer is satisfied with their experience, and it's wonderful to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

1
2
...
18

Dealership Inventory (435 Vehicles)

new 2024 Dodge Hornet car, priced at $37,604
2024 Dodge Hornet
new
Blue Steel exterior
Automatic
All-wheel Drive
$37,604
View Details
used 2016 Ram 1500 car, priced at $20,193
2016 Ram 1500
used
Granite Crystal Clearcoat Metallic exterior
Automatic
Rear-wheel Drive
$20,193
View Details
new 2023 Ram 3500 car, priced at $73,523
2023 Ram 3500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
$73,523
View Details
new 2024 Jeep Wrangler 4xe car, priced at $51,479
2024 Jeep Wrangler 4xe
new
Firecracker Red Clearcoat exterior
Automatic
Four-wheel Drive
$51,479
View Details
new 2024 Jeep Wagoneer car, priced at $65,850
2024 Jeep Wagoneer
new
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive
$65,850
View Details
new 2024 Jeep Gladiator car, priced at $59,852
2024 Jeep Gladiator
new
Anvil Clearcoat exterior
Automatic
Four-wheel Drive
$59,852
View Details
View All Inventory