Isahia Smith

Metro Ford of OKC responded

Let us know if you can come in and chat, we have reached out by phone both Mr. Randall and Donald in regards to your pre owned Raptor, we appreciate your business and want to do what we can on our part to make right.

juanngarcia responded

That would be nice if your GM would call people back and not tell them that if they want to talk to him they need to come in. The communication is terrible after the sale. Your dealer is the definition of used car salesman. I have never been left feeling like I just made the worst purchase ever.

juanngarcia responded

I will never step into your dealership ever again.

Metro Ford of OKC responded

We are sorry you feel that way! Just wanting to make things right, if you choose to be dissatisfied after efforts, dollars and time to assist, we still wish you the best! Let us know if there is anything else we can do!

juanngarcia responded

Efforts? What efforts? Your Gm literally snatched a piece of paper off the front desk and began on a tantrum. He lied and said I signed a tea stock fee acknowledgement which he could never produce.after I made several trips there and time spent I was greeted with anger and be littled for buying a used truck. Then I left the vehicle to get fixed Ave the service departed could not fix it. This truck was at your dealership does 2 weeks after purchase. Don’t get it conflicted I gave you guys ever opportunity to make it right.