Isahi Espinoza

Sales and Finance teams very professional and helpful. Easy to work with. The vehicle surpasses our expectations. Easy to work with. The vehicle surpasses our expectations. More

by JANETG0 Verified Customer Verified Customer

Report | Print

We had a great experience working with Lance at Acura Niello. They were incredibly patient throughout our decision and helped us find the perfect car for our family. No pressure, just honest and helpful Niello. They were incredibly patient throughout our decision and helped us find the perfect car for our family. No pressure, just honest and helpful guidance. We highly recommend them! More

by ZERLEE92 Verified Customer Verified Customer

Report | Print

I am extremely pleased with Jonathon Martinez and James Huddle Zamora professionalism, expertise, and overall personalities. Jonathon continued to research the 2025 TLX Acura until the perfect one was for Huddle Zamora professionalism, expertise, and overall personalities. Jonathon continued to research the 2025 TLX Acura until the perfect one was for me. James continuously updated me about the production and delivery date of new Acura. It takes much talent and skill to work with clients in search of a new perfect car that meets our needs. Give these men a RAISE! More

by MEBEN Verified Customer Verified Customer

Report | Print

Purchasing a used car from Chris and Niello Acura was an easy and painless process. The service department was great in accommodating the few things that needed to be done. easy and painless process. The service department was great in accommodating the few things that needed to be done. More

by WENDI0112 Verified Customer Verified Customer

Report | Print

Penny wise and pound foolish is the experience I just had with Niello Acura. I purchased a 2024 Type S MDX in March of 2024. I had a good experience with my salesperson Chris Knutson. This week I went in with Niello Acura. I purchased a 2024 Type S MDX in March of 2024. I had a good experience with my salesperson Chris Knutson. This week I went in for my first service and it was handled. Where my one star rating comes in is from my request to install my front license plate. I was never provided a plate rim for the front so asked for it to be installed. I was told they would do after I purchased a front plate. This puzzled me as I have never had a dealer not want to put their own rim on a plate due to the ongoing free advertising. I am perfectly capable of buying a plate, but this hit me wrong. I asked my service person to talk to a Manager. He did and I was told "we are very good about always including on all new cars, so I must be mistaken". Really, Neillo Acura, you just lost a customer. I purchase new cars every 3 years or so due to my job and I will NEVER purchase or recommend your dealership. Treating me like I had to be mistaken or was trying to get a "free" plate rim when I have purchased a relatively expensive car is ridiculous. This on top of the fact that your Finance person at the time of purchase told me I had to purchase the theft protection since "it was already installed" when it was simply setting loose in the glove box is just shady. Perhaps while forgetting to install the theft deterrent box, they also forget a plate rim. Just a thought. Goodbye Neillo! More

Report | Print