Isac Martinez

My first point of contact (POC) was Isac Martinez via the internet but in-person the POC was with Jeff. Once the deal commenced I was switched to Isac without communication of the transition. Despite the bac internet but in-person the POC was with Jeff. Once the deal commenced I was switched to Isac without communication of the transition. Despite the back and forth with the sales representatives, the manager - Randy was steadfast and consistent. Isaac and Randy were great! The rating is a result of the miscommunication with transferring my tags, I provided my tag info and was assured that I could keep my tags. However, this was inaccurate and I found out after the Finance dept. canceled my tags. The Finance dept. stated that the Tax Collector Office could assist with rectifying the tag issue which is completely invalid. Once the tags are canceled, the Tax Collector Office tells you to throw away the old tags. Period. Communication with the various Lexus of Sarasota departments needs improvement. More

by turnerfells Verified Customer Verified Customer

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I need for Jayden to call me to help get the settings correct for my 25NX450ht+ Warren Hurst 941-893-7068 correct for my 25NX450ht+ Warren Hurst 941-893-7068 More

by WarrenHurst Verified Customer Verified Customer

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They did an excellent job explaining and delivering our new RX350h. A pleasure to work with everyone at the dealership. Top notch folks! new RX350h. A pleasure to work with everyone at the dealership. Top notch folks! More

by kpviens Verified Customer Verified Customer

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Awesome service delivered as promised excellent service and met all the requirements I had requested and met all the requirements I had requested More

by Susanamerman Verified Customer Verified Customer

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Great service and people there. I will refer people to your business! I love my car!!!! I will refer people to your business! I love my car!!!! More

by weegieone24 Verified Customer Verified Customer

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Isac lived up to every commitment made and the dealership is currently under construction experience was great is currently under construction experience was great More

by Susanamerman Verified Customer Verified Customer

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Went above and beyond to make sure I got the vehicle that was my first and truthfully only choice. Issac and Ryan thank you so much! was my first and truthfully only choice. Issac and Ryan thank you so much! More

by blancaed Verified Customer Verified Customer

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It was a very smooth vehicle purchase including sales and financing assistance. I would recommend Isaac to friends and family looking to purchase a vehicle financing assistance. I would recommend Isaac to friends and family looking to purchase a vehicle More

by graynaples Verified Customer Verified Customer

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Isac was instrumental on me purchasing a new lexus. He was very attentive to my requests and options. His communication was flawless and on time. I would definitely recommend Isac when you go to lexus He was very attentive to my requests and options. His communication was flawless and on time. I would definitely recommend Isac when you go to lexus of sarasota in the future. More

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Isac was great. I was not happy that my credit was check 3 additional times without my permission. I was not happy that my credit was check 3 additional times without my permission. More

by lmseybold Verified Customer Verified Customer

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