Isaac Velazquez

Service tech, very poor customer service. He lied about my truck being done then left me sitting there for 3 hours. I kept asking about time. I had to find my own ride home. Then the poor ser He lied about my truck being done then left me sitting there for 3 hours. I kept asking about time. I had to find my own ride home. Then the poor service continued with lack of communication. The service tech was talking to the wrong person with updates on my truck. Yes my experience was horrible More

by Ammirati Verified Customer Verified Customer

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Service dept: I was welcomed immediately! I was so well taken care of They addressed all my concerns and went above and beyond for me. I was in anc out in no time. I'm so grateful. Thank yo I was so well taken care of They addressed all my concerns and went above and beyond for me. I was in anc out in no time. I'm so grateful. Thank you! More

by colettealane Verified Customer Verified Customer

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It was the first time I sat with her and I must say she was very professional and definitely displayed that she is an asset to Nissan. was very professional and definitely displayed that she is an asset to Nissan. More

by RICARDORENYC Verified Customer Verified Customer

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Easy to make appointment. They are quick and take care of the cars issues. Professional. They are quick and take care of the cars issues. Professional. More

by Lanikai Verified Customer Verified Customer

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Service is good but I have had them work three times on my windshield washer, replacing motor and nozzles but still not working on the driver’s side. Repair costs are high for parts and labor. Advisors are my windshield washer, replacing motor and nozzles but still not working on the driver’s side. Repair costs are high for parts and labor. Advisors are polite and helpful. More

by KLANGFORD0 Verified Customer Verified Customer

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This isn't the 1st time dealing with Pearson Nissan, I bought 3 vehicles from them before, this is the 4th. Very knowledge and helpful. Nissan is always my 1st choice and Pearson is my destiny. bought 3 vehicles from them before, this is the 4th. Very knowledge and helpful. Nissan is always my 1st choice and Pearson is my destiny. More

by DENDO0214 Verified Customer Verified Customer

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Isaac is a wonderful service advisor, also always let you know if anything needed for the car to get done. know if anything needed for the car to get done. More

by Suga2113 Verified Customer Verified Customer

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Isaac is a wonderful service advisor, also always let you know if anything needed for the car to get done. know if anything needed for the car to get done. More

by Suga2113 Verified Customer Verified Customer

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We love this deal ship everyone is very respectful and nice we will be back to buy again nice we will be back to buy again More

by ROBERTTILL7400 Verified Customer Verified Customer

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Service Tek did not install next service date and mileage sticker on my windshield so . mileage sticker on my windshield so . More

by MORGANROGER681 Verified Customer Verified Customer

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