Isaac Riffe
Isaac Riffe at AutoStar Chevrolet of Waynesville
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Isaac Riffe

Service Advisor

AutoStar Chevrolet of Waynesville

285 Hyatt Creek Rd
Waynesville, NC 28786

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5.0
17 Reviews

Languages Spoken

English English

5.0

17 Reviews

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17 Reviews of Isaac Riffe

November 15, 2024

Dealership Rating
Employee Rating

Great service but 1 hour and 37 minute wait was too long for an oil change and tire rotation with an appointment.. More

by goldiestardust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Villarreal, Joy Haney

July 20, 2024

Dealership Rating
Employee Rating

Very efficient. Easy drop off and easy pick up. In and out in just a few minutes. More

by MGFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Villarreal, Joy Haney

Jul 30, 2024

AutoStar Chevrolet of Waynesville responded

MGFL, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 26, 2024

Dealership Rating
Employee Rating

I am very pleased to have purchased my two vehicles at Auto Star of Waynesville. They made sure everything was as promised. Great to deal with. More

by perryrogers313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Villarreal, Ron Russell, Heath Payne, Brandon Buchwalter, Joy Haney , Daniel Milburn, Chance Porter, Jenni Rish

Jul 05, 2024

AutoStar Chevrolet of Waynesville responded

perryrogers313, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

June 04, 2024

Dealership Rating
Employee Rating

Tremendous experience, our first time ever that we brought our business to this dealer. We found the staff to be extremely friendly and professional. Certainly a dealership we’d want to make a return More

by DSFREEMAN9550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Villarreal, Joy Haney , Jenni Rish

Jul 05, 2024

AutoStar Chevrolet of Waynesville responded

DSFREEMAN9550, Thank you so much for taking the time to share your positive experience with our dealership! We are thrilled to hear that you had a great service experience with us. At Autostar USA, we strive to provide exceptional service to all our customers, and it's rewarding to know that our efforts made a difference for you. We appreciate your kind words and your trust in us. Welcome to the Autostar Family!

December 31, 2023

Dealership Rating
Employee Rating

I have 2022 Chevrolet Traverse 9,000 miles. My battery was dead service techs could not determine what caused my battery to drain and would not replace the battery. More

by lptlanguages
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Holly Villarreal

Jan 02, 2024

AutoStar Chevrolet of Waynesville responded

lptlanguages, Thank you for sharing your feedback about your recent experience at Autostar USA. We genuinely value your input and are disheartened to hear that our services did not meet your expectations. We always strive to provide the highest level of service to our valued customers. We regret any disappointment you may have encountered during your visit. Your perspective is important to us, and we will certainly take your comments into consideration as we continuously work to enhance our offerings. If you would like to discuss your experience further or have any specific concerns, please feel free to reach out to us directly at 828-452-2841. Your satisfaction is of great importance to us, and we are here to address any issues you may have. Thank you for choosing Autostar USA, and we hope to have the opportunity to better serve you in the future.

December 13, 2023

Dealership Rating
Employee Rating

This dealership goes out of their way to assist me. The vehicle is the problem, one electrical glitch after another. But the dealership works to resolve problems, and for that I am thankful. Keep up th More

by TDONSON71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Villarreal

Dec 14, 2023

AutoStar Chevrolet of Waynesville responded

TDonson71, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

December 08, 2023

Dealership Rating
Employee Rating

Everyone in service was polite. Greeted by multiple people. Truck was done on time and clean when I got it back. Great experience thank yku More

by JMYERS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Villarreal , James Miller, he saw me and was my salesperson. He came to say hi

Dec 12, 2023

AutoStar Chevrolet of Waynesville responded

JMyers16, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

November 30, 2023

Dealership Rating
Employee Rating

I've had three very positive experiences at this dealership. They have consistently been easy to work with. I bought my vehicle somewhere else, now I wish I would have bought it here. Everyone I More

by MYSIGA99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Holly Villarreal

Dec 04, 2023

AutoStar Chevrolet of Waynesville responded

MYSIGA99, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

October 06, 2023

Dealership Rating
Employee Rating

It is professional, knowledgeable,and friendly , the sales staff is fantastic and honest.would use them again. More

by Vwhitton68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heath Payne, Caleb Spomer , Chandler Blankenship, Jacobe Bolling, Ackee Cisson, Daniel Milburn, James Miller, James Owl, Chance Porter

Oct 09, 2023

AutoStar Chevrolet of Waynesville responded

Vwhitton68, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

July 31, 2023

Dealership Rating
Employee Rating

Chandler was awesome an very helpful an the entire team was nice an helpful the whole way threw More

by kancvending
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ron Russell, Caleb Spomer , Chandler Blankenship, Ackee Cisson, Daniel Milburn, James Miller, James Owl, Chance Porter

Jul 31, 2023

AutoStar Chevrolet of Waynesville responded

kancvending, Thank you for writing us a review! We greatly appreciate your business, welcome to the Autostar Family!

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