Isaac Perez
Isaac Perez at Wondries Toyota
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Isaac Perez

Service Advisor

Wondries Toyota

1439 W Main St
Alhambra, CA 91801

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4.8
232 Reviews
4.8

232 Reviews

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232 Reviews of Isaac Perez

November 03, 2024

Dealership Rating
Employee Rating

Dealer should provide wash after each service to announce top dealership. It called customer satisfaction More

by aliezadeh42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Wondries Toyota responded

aliezadeh42,thank you for servicing with us and providing feedback. We appreciate your business and value you as a customer.

November 03, 2024

Dealership Rating
Employee Rating

It is a fraudulent car dealer. My car air conditioner is of poor quality. Why do you say it was my fault? More

by LOR516
Service Price Transparency
Workmanship
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Recommend Dealer
No
Nov 04, 2024

Wondries Toyota responded

LOR516, thank you for servicing with us and providing feedback. We are sorry to hear of your air conditioner concern. If you have not already, please contact our Service Drive Mgr, John Kan 626-289-8000 to discuss in further detail. We appreciate your business and value you as a customer.

November 01, 2024

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Employee Rating

Issac Perez was very helpful explaing what. services are covered and the cost. And help me to adjust the height of the trunk door. More

by JESSCHEN_98
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Wondries Toyota responded

JessChen_98, thank you for servicing with us and providing feedback. We are happy to hear that Isaac was so helpful. We appreciate your business and value you as a customer.

November 01, 2024

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Employee Rating

I bought my second car here last year and the sealer man J. ? An Asian salesman was extremely negligent when it came to transferring all my belongings from the trunk of my old car into the new 2024 Camry, h More

by Ixilax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

Wondries Toyota responded

Ixilax, Thank you for your Sales and Service business and your feedback. We are sorry to hear of your concerns and lack of follow up by our team. We strive to improve service to our guests daily. I am uncertain of your identity to contact you by phone. If you would like to contact our General Manager and/or Customer Relations Mgr we invite you to email gm@wondriestoyota.com or call 626-289-8000 and ask for either. We appreciate your business and value you as a customer.

October 29, 2024

Dealership Rating
Employee Rating

Was good, car is running good . They were open early and worked for me . Overall it was good More

by Joannaperez31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Wondries Toyota responded

Joannaperez31, thank you for servicing with us and providing feedback. We are happy to hear you had a nice service visit and that your car is running well. We appreciate your business and value you as a customer.

October 27, 2024

Dealership Rating
Employee Rating

Service manager was very good. Routine free service for 2 year was good. Car pick-up experience at the end was disappointing. Person who drove my car to drop off area accelerate More

by ADMIN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Wondries Toyota responded

Admin50, thank you for servicing with us and providing feedback. We are happy to hear your Service Mgr was good, but that you had concern at car delivery. We will research this matter. For future, you are welcome to contact our Service Drive Mgr, John Kan at any time. We appreciate your business and value you as a customer.

October 25, 2024

Dealership Rating
Employee Rating

Exelente servicio aun sin cita t atienden rapido. .muy amables kas personas q trabajan ahi More

by Ortizcaty921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Wondries Toyota responded

Ortizcaty921, thank you for servicing with us and providing feedback. We are happy to hear you had a pleasant service experience. We appreciate your business and value you as a customer.

October 24, 2024

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Employee Rating

Todd and Isaac were both very courteous and helpful. The dealership is always neat and clean. More

by NISHIDA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Tamaki

Oct 25, 2024

Wondries Toyota responded

Nishida3, thank you for servicing with us and providing feedback. We are happy to hear you were well served by Todd and Isaac. We appreciate your business and value you as our customer.

October 23, 2024

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Employee Rating

Always happy to come in to this place. ..Great Customer Service. Plus the Staff is also great More

by KIDBOYDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Wondries Toyota responded

KidBoyDog, thank you for servicing with us and providing feedback. We are happy to hear you continue to receive great customer service. We appreciate your business and value you as our customer.

October 20, 2024

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Employee Rating

Very professional experience here. Thank you. Have a great day thank you for the excellent service. More

by NICKLUJAN285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

Wondries Toyota responded

NickLujan285, thank you for servicing with us and providing feedback. We are happy to hear you had an excellent service experience. We appreciate your business and value you as our customer.

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