Isaac Madrid

Porsche Plano is my go to place for sales and service on Posche. Always attentive service. They remember you. The sales a number of yrs back has had us coming back. Then the service in the service dept. is Posche. Always attentive service. They remember you. The sales a number of yrs back has had us coming back. Then the service in the service dept. is easy appointments, drop off, back when promised. Patrick Arnold in service is one of the best! Jorge in sales knows how to sell vehicle and with out any pressure, just service oriented. More

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Exceptional service, exceptional dealership! You will not be disappointed by the customer service she received buying the car owning the car selling the car. You will not be disappointed by the customer service she received buying the car owning the car selling the car. More

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Porsche of Plano is where we service all three of our Porsche's. Their Service Center is the best in the industry, with professional technicians and Service Department support staff that give you a "whi Porsche's. Their Service Center is the best in the industry, with professional technicians and Service Department support staff that give you a "white glove" experience if you wait, or the option of a loaner car if you decide to drop it off. I ended purchasing one of their loaner vehicles as we fell in love with the Macan loaner as a third vehicle!! The vehicle is always returned with a fresh hand wash. More

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I have been doing business with Mark Laurenzi at Porsche Plano for 10 years, and I have purchased 5 cars from him. 2016 Turbo S, 2009 Turbo S, 2019 Macan, 2018 Cayenne, 2019 Taycan. Each purchase has been Plano for 10 years, and I have purchased 5 cars from him. 2016 Turbo S, 2009 Turbo S, 2019 Macan, 2018 Cayenne, 2019 Taycan. Each purchase has been an enjoyable experience from arriving at the dealership through the final paperwork because they treat me like family and know me by my first name. The Service department sets the bar for customer service and satisfaction. They will either come to my home to pick up the car for a 1 day service, or for longer service windows they will have a Porsche loaner vehicle ready for me that I can use while my Porsche is being serviced. Even when I show up for service, Mark Laurenzi knows and stops by to ask how I like my vehicles. Buy your Porsche in Plano with "no haggle pricing" and confidence that you are getting the very best price, and later get your vehicle Serviced like to other dealership. More

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David Loder was very easy to work with and offered helpful and honest opinions on ordering options. He is very knowledgble about the autos and operation. Suzanne is very knowledgble on service optio helpful and honest opinions on ordering options. He is very knowledgble about the autos and operation. Suzanne is very knowledgble on service options and is able to lay out costs and options clearly and spent quite a bit of time explaining them. All the individuals at the dealership are personable and helpful without being pushy or aggressive. The experience was good enough to buy a second auto from David. More

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I'm new to driving a Porsche, and the guys in the service department (especially Isaac) have been great - helpful without being condescending. As a female, I can tell you that it's rare that I feel service department (especially Isaac) have been great - helpful without being condescending. As a female, I can tell you that it's rare that I feel like I've been dealt with fairly or professionally at a car dealership. I'm a fan and plan to bring my car back the next time I need service. More

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This was my first experience purchasing a Porsche after having driven the same car for over ten years. Chris and the others were very helpful answering all my questions, but allowing me the time to make t having driven the same car for over ten years. Chris and the others were very helpful answering all my questions, but allowing me the time to make the decision to purchase on my own schedule. Overall it was an excellent experience. More

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Absolute best dealer around Texas!!! No reservations, I trust them. Both Mark (sales) and Isaac were not only professional and helpful, but so very nice in general, a real pleasure to work with them and I trust them. Both Mark (sales) and Isaac were not only professional and helpful, but so very nice in general, a real pleasure to work with them and I would highly recommend Boardwalk, and both of them in particular. Thanks guys! More

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Great service and friendly people. however what you were promised does not reflect what you will receive. Before you you sign the paper they told you all the good service you will receive and how you will a promised does not reflect what you will receive. Before you you sign the paper they told you all the good service you will receive and how you will always get a porsche car for loan car.Finance lady said we'll never put u in other brand car, it will always be a Porsche. Well thats not true!! We took the car to service 3 times in less than 6 months after buying a new car and twice they gave us some other car rather than a Porsche. One time they gave us an older model of Nissan Maxima and it was dirty inside, another time they gave us a new Passat. I pay for the luxury service so I expect the luxury service in return as promised. If you service your car at Lexus they don't give you anything as a loan car except Lexus and thats how it should be. I am disappointed with their service agreement. More

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Based on our experience to date this is definitely a Based on our experience to date this is definitely a first class dealership. The staff is friendly, courteous, highly customer focused, and not "pus Based on our experience to date this is definitely a first class dealership. The staff is friendly, courteous, highly customer focused, and not "pushy" making for a pleasant and satisfying buying experience. As a customer you get the impression that the staff really enjoy coming into work. Owen Scales deserves a special mention as we spent 99% of our time with him. Owen is a consummate professional and it's obvious that he's a dedicated family man. On his day off he came in to make sure we were personally satisfied with everything as well as thoroughly reviewing the various features of the car. A day later, again on his own time, he called to make sure all was well. We love the car and look forward to continuing the positive relationship with Boardwalk and the team. Tony More

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