Isa Shabazz
Isa Shabazz at Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available

Isa Shabazz

Sales Manager

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available

5720 Reistertown Road
Baltimore, MD 21215

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4.4
21 Reviews
4.4

21 Reviews

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21 Reviews of Isa Shabazz

October 03, 2025

Dealership Rating
Employee Rating

Juan Carlos did an excellent job at meeting and setting me up in a great car More

by kfclark54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2025

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

September 30, 2025

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Employee Rating

Service was extra slow and did not help me at all say they looking for me a car just to keep running u credit it job is not ur credit More

by alvinhyde411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 09, 2025

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (571) 464-7375

August 20, 2025

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Employee Rating

I had an amazing experience with Juan Carlos at Easterns Automotive Group! He made the whole car buying process super fast and easy to understand. Juan Carlos took the time to explain everything clearly, so More

by Amy Castillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2025

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

We're thrilled to hear that you had a great experience with us and appreciate your business. Thank you for taking the time to share your positive review!

August 13, 2025

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Autumn was the best sales person ever to work with very legit awesome customer service. Loves what she do and you can tell how she takes pride in her work. If you’re looking for a great person to work with More

by tierab31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AUTUMN JACKSON, Guy Lewis

Aug 18, 2025

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

August 09, 2025

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Employee Rating

Very helpful staff Erick helped me get into a new car after my accident days ago More

by kanesamsou
Recommend Dealer
Yes

Other Employees Tagged: Erick Montalvo

Sep 18, 2025

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

We're thrilled to hear that you had a great experience with us and appreciate your business. Thank you for taking the time to share your positive review!

March 10, 2025

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Employee Rating

DIDNT COMPLETE THE JOB, NOBODY IS HELPFUL HERE! ! dont give them business, unprofessional business smh More

by kala.swann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike Johnson, Jay Summerville, AUTUMN JACKSON , Jose Hernandez, Willis Horning, Romain Ismael, Chano King, Aris Puryear, female in tag & title department

Apr 30, 2025

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004

March 01, 2025

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Employee Rating

Mr. Butler is THE BEST! Hands down! Definitely gone above and beyond to get me into a vehicle and I am highly satisfied! More

by dreams7ylessalon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 30, 2025

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

We are glad to have you as an Easterns customer! Our team is devoted to providing an exceptional service experience for customers and it's great to hear that Jennifer hit the mark. Thank you for your business!

January 18, 2025

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Employee Rating

They took my car back before a week went by & refuse to give me my money back I put down on the car I don’t give the car back they messed up my loan it got kicked back and now I have no car and no money I More

by Sam819
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jay Summerville, AUTUMN JACKSON , Esa

Oct 09, 2025

Easterns Automotive Group of West Baltimore - Curbside and Home Delivery Available responded

We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (571) 464-7375

December 01, 2024

Dealership Rating
Employee Rating

Seamless process. I love my new car! Friendly, reliable and easy. Ask for Jay and work with Mr. Butler. More

by deja.mack99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Summerville, William Butler

November 16, 2024

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Employee Rating

William was a great sales man ! Genuine, nice , caring and super helpful thank you for your help More

by kiarnes444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Butler

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