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Irma Jace
Irma Jace at Dana Ford Lincoln
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Irma Jace

Loaner Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.7
147 Reviews

Languages Spoken

Albanian Albanian

4.7

147 Reviews

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147 Reviews of Irma Jace

January 27, 2025

Dealership Rating
Employee Rating

Professionally done but the wait much to long. Timing must improve!!! 2 Ho wait for maintenance is unacceptable. More

by jcm4eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Frank Sinatra, Ryan Peters, Collin Romer , Diane Creazzo, Lori Allotta, Jessica Barbaria, Joseph Castera , Diana Latella

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Jan 27, 2025

Dana Ford Lincoln responded

Thank you for your feedback on your recent visit to Dana Ford. We apologize for the long wait time and appreciate your patience; we'll work on improving our efficiency to better serve you in the future!

January 20, 2025

Dealership Rating
Employee Rating

Colin did a great job all around! Actually everyone I came in contact with was very professional. All around great job More

by rfioresrrcf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Loaner dept did a great job

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Jan 20, 2025

Dana Ford Lincoln responded

Thank you for sharing your experience with us at Dana Ford! We're delighted to hear that Colin and the team provided professional service. We appreciate your feedback and look forward to serving you again in the future! Safe travels!

January 19, 2025

Dealership Rating
Employee Rating

The overall experience at the dealership was excellent . My contact setup of an appointment to pick up my Lincoln was excellent ! All parties were in contact with me More

by Big E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , Diana Latella

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Jan 23, 2025

Dana Ford Lincoln responded

We're delighted to hear that your experience at Dana Ford was excellent and well-coordinated! Thank you for sharing this feedback, and Safe travels in your Lincoln!

January 13, 2025

Dealership Rating
Employee Rating

They are the best dealership in Staten Island and they have the best service and advisors More

by Romualdocruz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Margie Davis, Jeff Beyer, John Daly, Hazem Radwan, Keith Curran , Collin Romer , Diane Creazzo, Lori Allotta

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Jan 14, 2025

Dana Ford Lincoln responded

Thank you for your support of the Dana Ford team! We appreciate your business, as well as the kind review, and look forward to seeing you next time!

January 12, 2025

Dealership Rating
Employee Rating

Easy as 1 2 3 smooth and stress free I recommend Dana ford they are great More

by jermelc.86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Allotta

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Jan 13, 2025

Dana Ford Lincoln responded

Thank you for the five-star rating! The team looks forward to working with you again! - Dana Ford

January 11, 2025

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Employee Rating

Everyone at the Dealership is very helpful, friendly, and courteous. I would recommend without hesitation More

by Josie1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , Diana Latella

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Jan 13, 2025

Dana Ford Lincoln responded

Josie, thank you for the glowing recommendation! We're delighted to hear that our team at Dana Ford provided such a positive experience. We appreciate your support and look forward to seeing you again!

January 11, 2025

Dealership Rating
Employee Rating

Everyone at the dealership is very friendly, helpful and courteous. I would not hesitate to recommend. More

by Josie1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , Diana Latella

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Jan 13, 2025

Dana Ford Lincoln responded

Josie, we're delighted to hear that you had such a positive experience with our team at Dana Ford. Thank you for recommending us!

January 06, 2025

Dealership Rating
Employee Rating

Colin is the best. Great asset to the Dana ford service team. Always gets me in and out. They’re all fast and friendly there. Recommend to all of my friends and family More

by vincent.langilotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , Diana Latella

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Jan 06, 2025

Dana Ford Lincoln responded

Vincent, we're delighted to hear that Colin and our Dana Ford team have provided you with an efficient service! Thanks for recommending us to your friends and family! We look forward to seeing you again soon! Safe travels!

January 01, 2025

Dealership Rating
Employee Rating

Very professional staff and the dealer show room and repair center is in excellent condition. Staff kept in informed of my vehicle repair status. More

by mars2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , Diana Latella , Eddie and John

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Jan 02, 2025

Dana Ford Lincoln responded

Thank you for the kind words about our team and facilities at Dana Ford! We're glad to hear that you were kept informed throughout your vehicle repair process. We appreciate your feedback and look forward to serving you again in the future!

January 01, 2025

Dealership Rating
Employee Rating

Never fear because Joe is here, when in doubt, he gets it done. My vehicle had an issue with the battery, in accordance with the Ford Manufactuerer warranty , I did get a loaner car not right away, but in More

by Ford_Enjoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Keith Curran , Collin Romer , Diane Creazzo, Lori Allotta, Joseph Castera , Diana Latella

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Jan 02, 2025

Dana Ford Lincoln responded

We're delighted to hear that Joe and the Dana Ford team provided you with great service, especially in handling your battery issue. It's fantastic that you enjoyed the 2025 Explorer as a loaner! We look forward to assisting with any future needs or leases.

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