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Irma Jace
Irma Jace at Dana Ford Lincoln
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Irma Jace

Loaner Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.7
162 Reviews

Languages Spoken

Albanian Albanian

4.7

162 Reviews

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162 Reviews of Irma Jace

April 04, 2025

Dealership Rating
Employee Rating

Awesome the guys were great did a great job an I didn’t have to leave my house great service More

by cindylind123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Joseph Castera, Diana Latella

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March 24, 2025

Dealership Rating
Employee Rating

Provided a loaner car, which was very convenient. Followed up with a call to check on service. More

by geeteepc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra , Ching always checks on me. Even wished me a happy birthday.

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Mar 25, 2025

Dana Ford Lincoln responded

We're so glad to hear it! Thank you for rating us five stars! – Dana Ford

March 24, 2025

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Employee Rating

Great environment Great staff Great sales team Great stock Great service department Good coffee See you again More

by abe2390
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Langilotti, Collin Romer, Diane Creazzo, Lori Allotta, Joseph Castera, Diana Latella

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Mar 25, 2025

Dana Ford Lincoln responded

We're delighted to hear you enjoyed your experience at Dana Ford! It's fantastic that our team and amenities made a positive impression. We look forward to welcoming you back soon!

March 23, 2025

Dealership Rating
Employee Rating

Two months not fixed the problem . feel bad never again buy the Lincoln bad severs More

by elin6999
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Joseph Castera, Diana Latella

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Mar 24, 2025

Dana Ford Lincoln responded

Elin, We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

March 22, 2025

Dealership Rating
Employee Rating

Amazing and quick stress free deal! Vincent & Doug were excellent- I love my new truck and couldn’t be happier thanks again! More

by amethyst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Joseph Castera, Diana Latella , Vincent

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Mar 24, 2025

Dana Ford Lincoln responded

We're delighted to hear that Vincent and Doug made your experience at Dana Ford amazing and stress-free! Enjoy every moment with your new truck, and thank you for choosing us!

March 22, 2025

Dealership Rating
Employee Rating

This is my 8th Vehicle I leased from Dana. I have been a customer since 2013 and will continue to be. Very professional service and they have excellent service dept and sales dept. More

by mars2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Daly, Mary Graffeo, Douglas Hansen

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Mar 24, 2025

Dana Ford Lincoln responded

Thank you for your continued loyalty to Dana Ford since 2013! We're delighted to hear that our professional service and excellent departments have kept you coming back. Looking forward to assisting with many more vehicles in the future!

March 14, 2025

Dealership Rating
Employee Rating

Every time I bring my Ford Escape they I'm very satisfied always do a great job More

by gdbpadillajr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Castera

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Mar 14, 2025

Dana Ford Lincoln responded

We love hearing this—thank you for the five stars! - Dana Ford

March 14, 2025

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Employee Rating

Professional services on everything I went for oil change fast and clean on time was done More

by fatmirduka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Joseph Castera, Diana Latella

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Mar 14, 2025

Dana Ford Lincoln responded

Thank you for the positive feedback about your recent visit here at Dana Ford! We appreciate your business and hope we have the opportunity to serve you again in the future!

March 05, 2025

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Employee Rating

What great service to come to your home and get an oil change. That makes it so easy to maintain your car. More

by VINCI666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Diane Creazzo, Lori Allotta, Joseph Castera, Diana Latella

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Mar 06, 2025

Dana Ford Lincoln responded

We're delighted to hear that our home service was convenient for you! Thanks for sharing your experience and please don't hesitate to reach out the next time our Dana Ford team can be of assistance!

March 04, 2025

Dealership Rating
Employee Rating

Keep the good work up, good costumer service, nice clean facilities, maintenance personnel is amazing More

by m.carter125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Joseph Castera

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Mar 05, 2025

Dana Ford Lincoln responded

Thank you for the wonderful feedback! We're delighted to hear that our customer service and facilities at Dana Ford met your expectations. We'll continue striving to provide top-notch experiences for all our guests!

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