Irma Jace
Irma Jace at Dana Ford Lincoln
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Irma Jace

Loaner Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.7
125 Reviews

Languages Spoken

Albanian Albanian

4.7

125 Reviews

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125 Reviews of Irma Jace

November 13, 2024

Dealership Rating
Employee Rating

The Dealership Dana Ford Lincoln has always provided Great Services and has always Accommodated my Service Issues for my Ford Vehicle. More

by yankeeny46
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 13, 2024

Dana Ford Lincoln responded

We're delighted to hear that Dana Ford has consistently met your service needs and provided great experiences. Thank you for trusting us with your vehicle!

November 10, 2024

Dealership Rating
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Service was excellent good service area excellent coffee and water for the py Thank you More

by bigbadrich1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Dana Ford Lincoln responded

This is great to hear! Thank you for coming to Dana Ford!

November 03, 2024

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The service was smooth and professional vehicle was returned cleaned and service was completed on time More

by jmcustodian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Dana Ford Lincoln responded

We're delighted to hear that your experience at Dana Ford was smooth and professional, with timely service and a clean vehicle return. Thank you for sharing your positive feedback!

October 29, 2024

Dealership Rating
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All employees are Friendly courtesy knowledgeable and keep you informed o n the progress on repairs More

by jcarr256
Service Price Transparency
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Recommend Dealer
Yes
Oct 29, 2024

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford provided you with friendly and informative service. Thank you for sharing your experience!

October 29, 2024

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Never again. They never get it right. Too much headaches with them. Not so many happy customers. More

by Rabich
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Recommend Dealer
No
Oct 30, 2024

Dana Ford Lincoln responded

Hello - I'm disappointed to see that we've left you with this impression and would like the opportunity to get a better understanding of your concerns. At your earliest convenience, would you please contact me directly? Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

October 27, 2024

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My experience has always been positive with the routine services department the concierge service is outstanding I definitely recommend Dana Lincoln More

by JUANV10303
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 28, 2024

Dana Ford Lincoln responded

Hi Juan, thank you for recommending Dana Ford! We're delighted to hear that our routine services and concierge team have consistently provided a positive experience. We look forward to serving you again in the future! Safe travels!

October 26, 2024

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Great people, great service, always making me feel welcomed and apart of the Dana family More

by brandonmacaluso9
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Recommend Dealer
Yes
Oct 28, 2024

Dana Ford Lincoln responded

We are honored to receive your support, Brandon. Thank you! - The Dana Ford Team

October 24, 2024

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Very helpful and courteous with service and needs that any vehicle have to get. thanks More

by joshuaismael
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Dana Ford Lincoln responded

Thanks for the great review! Our Dana Ford team appreciates your support and looks forward to serving you again in the future!

October 20, 2024

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Employee Rating

The issue with my faulting backup camera wasn't fixed. And it's very hard to reach the service department. When you call there they have the machine answering: "we have a special promotion for select call More

by sergstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 21, 2024

Dana Ford Lincoln responded

Thank you for sharing your experience. It sounds frustrating to deal with communication barriers when you're trying to get an update on repairs, and I apologize for any inconvenience this has caused. We aim to provide efficient service and would like the opportunity to address these concerns directly with you. Please feel free to reach out at your convenience so we can assist you further. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

October 20, 2024

Dealership Rating
Employee Rating

The service was excellent. The sales person was great I like it. I’m coming back next three years to get a new lease. More

by plambros34
Recommend Dealer
Yes
Oct 21, 2024

Dana Ford Lincoln responded

We're delighted to hear you had an excellent experience with our team at Dana Ford! Thank you for your kind words, and we look forward to welcoming you back in three years for your next lease.

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