Ira Gross

After one phone conversation I can tell this is a place I would definitely NOT do business with. In a world where most things are done online, I put in my application for a car yesterday and then messaged t would definitely NOT do business with. In a world where most things are done online, I put in my application for a car yesterday and then messaged the dealer again this morning to see when I would find out if I was approved only to be rudely told there was someone physically on the premises that takes precedent even though my application was in first. When I asked why it mattered since they have this online option on their website, I wasn't really given an answer other than "there is someone physically here". I have already driven the kind of car so I didn't need to test drive and I live far away, which is why I was going to do everything online. So even though they had everything they needed from me to move forward already, they decided to disregard that and give someone else first shot at the car. Seems very sketchy so I would advise against doing business with a place like this. Person's name was Ira who I had an unpleasant conversation with on the phone. More

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Great experience! Would highly recommend. Friendly staff. No price gouging like other dealerships. Easy transaction from start to finish. Would highly recommend. Friendly staff. No price gouging like other dealerships. Easy transaction from start to finish. More

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My sales person was Mike. He did a fantastic job. He got me in and out in record time. He really values his clients time. He did a fantastic job. He got me in and out in record time. He really values his clients time. More

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Freehold Subaru made the process of buying a car painless. Not something I could say about any other of the many dealerships I've dealt with. painless. Not something I could say about any other of the many dealerships I've dealt with. More

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I connected to this dealer through Truecar.com, and wow, what a HUGE improvement over my experience with the sales team at Lester Glenn Subaru in Toms River. Every member of the sales team at Freehold was h what a HUGE improvement over my experience with the sales team at Lester Glenn Subaru in Toms River. Every member of the sales team at Freehold was helpful, courteous and proactive, and within just a few days, they confirmed they would have the car I wanted by the end of the month. I was able to handle 3/4 of the transaction online and by phone, which was important to me in this COVID era. More

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Very best car leasing experience we ever had! They had the Outback we wanted in stock and gave us their best discounted price upfront. We dropped off old leased Outback and picked up brand new 2021 Outbac the Outback we wanted in stock and gave us their best discounted price upfront. We dropped off old leased Outback and picked up brand new 2021 Outback. Whole process took less than 20 minutes. They were very responsive and respectful of our needs during COVID-19. We didn't even have to go inside the dealership. Paperwork was done in the parking lot. Great quick service. We will be back for our next vehicle! Thanks Steven, Amy and Dave. We really appreciate it!! More

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Best dealership ever. Best dealership and buying experience ever. This is our 15th Subaru and it was by the easiest, friendliest and fastest purchase. Would definitely buy Best dealership and buying experience ever. This is our 15th Subaru and it was by the easiest, friendliest and fastest purchase. Would definitely buy my 16 Subaru from them in a few years. More

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Great experience from beginning to end Not only did Freehold Subaru give us the best price on our Forester, they were open and honest right from the beginning. Our salesmen, Sean Brand, Not only did Freehold Subaru give us the best price on our Forester, they were open and honest right from the beginning. Our salesmen, Sean Brand, was knowledgeable, helpful, and polite. He answered all of our questions and made the buying experience a pleasant one. I would recommend him to anyone looking to purchase a car. More

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Excellent Service Our experienced with Subaru Freehold was great, especially with Sales Rep, Carlos Ramos, who attended to us patiently. He's very professional, accomm Our experienced with Subaru Freehold was great, especially with Sales Rep, Carlos Ramos, who attended to us patiently. He's very professional, accommodating, made us feel comfortable and at ease, and answered all our questions. Job well done, Carlos! Francis Soquite More

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Excellent Service - Fast and Friendly! I initially inquired about turning in my leased Dodge Charger and wanted to get into a Subaru Ascent through their website and received a reply via e- I initially inquired about turning in my leased Dodge Charger and wanted to get into a Subaru Ascent through their website and received a reply via e-mail within an hour. When I set up an appointment, we met Lester right away and began the process. Previously, with other dealers, the process would take about half a day to complete. Lester ensured we did the test drive and paperwork in a timely fashion, and at the same time making the experience fun. I felt like a made a new friend! We reached the dealer at around 3PM and was gone with the new vehicle by 5:30. This was the quickest I ever did a vehicle trade. I recommend this dealer for anyone! More

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