Imran Javed

Consistently exceptional service from Mark and the entire team. I highly recommend BMW of Owings Mills. team. I highly recommend BMW of Owings Mills. More

by BLACKWELLD3 Verified Customer Verified Customer

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I have owned many BMW's and this was my first purchase here and it was by far the best experience to date. here and it was by far the best experience to date. More

by adam@ibstci.com Verified Customer Verified Customer

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10 stars go to Marshall, who is no longer the Service Manager. I was just informed about this on my last visit. He will be missed, and he was a valuable asset to this store/Imran. However, I was introduc Manager. I was just informed about this on my last visit. He will be missed, and he was a valuable asset to this store/Imran. However, I was introduced to Stacey several years ago by Marshall, who has been instrumental in keeping me coming back to this Store. She is now the ONE who goes above and beyond to resolve issues and 10*s for not only her problem solving but for her attention to my Service needs. She even took the time to drive to my house to pick up the loaner and deliver my car clean as a whistle! I had some concerns about my paint, and she made sure that Imran gave my/her query the final stamp of Approval. Please make sure that Stacey is commended for her invaluable customer care. Thank you, Stacey! Chris L. More

by christopher.lane Verified Customer Verified Customer

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I felt the process of getting it done was simple, however every time I pick my car up from here it smells like grease inside. This time was superior to all other times, it appeared as if grease was on my dr every time I pick my car up from here it smells like grease inside. This time was superior to all other times, it appeared as if grease was on my driver side seat and someone attempted to wipe it which left the seat dark and shiny. My car is a BMW X7M 2024. When bringing it to the original place that I bought it, I would hope a 130k car would be handled with car. It was treated like a beater. I am nervous to return for my next service. I've also had occasions where the music was on different channels and the driver seat is never repositioned back correctly. I would have expected more from BMW service center and each time I return I'm disappointed. More

by olanphar Verified Customer Verified Customer

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Quick and straight to the point. He really worked with me on the deal. Fantastic He really worked with me on the deal. Fantastic More

by SHADI18888 Verified Customer Verified Customer

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Amazing experience with an incredible dealership. I have bought luxury cars before but BMW of Owings Mills beat them all. Very knowledgeable on the vehicle and was the lowest price by far when compar I have bought luxury cars before but BMW of Owings Mills beat them all. Very knowledgeable on the vehicle and was the lowest price by far when compared to other dealerships. I will definitely be back for service and future purchases. More

by robertmgreen20 Verified Customer Verified Customer

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Purchasing a vehicle is widely known to be a stressful and expensive process. As a buyer, I wanted to feel confident that I was getting a fair deal and that the process would be as smooth as possible. Dav and expensive process. As a buyer, I wanted to feel confident that I was getting a fair deal and that the process would be as smooth as possible. David truly understood this and acted accordingly, delivering an outstanding experience. He brought an attitude of care and fairness that made a real difference. Thank you so much for your help, David! Imran, helped finish the deal with delivery and an indepth review of the BMW. Thank you as well. More

by dbeil Verified Customer Verified Customer

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Although I did not have a scheduled appointment I still received quality customer service in a timely manner. received quality customer service in a timely manner. More

by jfsivels Verified Customer Verified Customer

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Karen was efficient, knowledgeable, and friendly. She made the process as smooth as possible. I look forward to working with her in the future. She made the process as smooth as possible. I look forward to working with her in the future. More

by townsendeagles1 Verified Customer Verified Customer

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The whole team was excellent. Thank you Imran, Allie and Karen. Service team missed some items but nothing major. Thank you Imran, Allie and Karen. Service team missed some items but nothing major. More

by jagmeetmann Verified Customer Verified Customer

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