Ilya Sigalov
Ilya Sigalov at Antwerpen Volkswagen

Ilya Sigalov

Sales Manager

Antwerpen Volkswagen

8065 Ritchie Highway
Pasadena, MD 21122

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4 Reviews

Dealership Experience

1 yr, 5 mos

Languages Spoken

English English

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4 Reviews

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4 Reviews of Ilya Sigalov

July 04, 2025

Dealership Rating
Employee Rating

I came in late in the afternoon just to look at one of the SUVs. Billy was quick to help answer all of my questions and was thorough in his explanations. He was professional, personable, and patient when More

by ls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Serio , Billy Wilson, Kevin Gilbert

Jul 04, 2025

Antwerpen Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

June 04, 2025

Dealership Rating
Employee Rating

Buying experience was fine however a week later I noticed rust spots all over the car. It was clearly iron dust from transport or stored near manufacturing. I live 2 hours from this dealership and drove down More

by thomaspmurphy2nd
Recommend Dealer
No

Other Employees Tagged: Sam Serio, Chris Barde

Jun 08, 2025

Antwerpen Volkswagen responded

Thomas, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

Jun 09, 2025

thomaspmurphy2nd responded

The only opportunity I had to discuss "in greater detail" was by taking a 4 hour road trip back to the dealership. I had four conversation with four different people over the course of a month. I was sold a vehicle with pieces of metal embedded in the clear coat. This shouldn't cost me a day of my life (with a paid vacation day and wait time to fix it) to resolve. It should be as simple as "we'll work with a local dealership to get this resolved" or "take it to a detailer and send us the bill". The sales associate's exact words were "we were good enough for you to drive here for a deal but not good enough to have the opportunity for your service your vehicle." I called around and got detailer quotes in the range of $200-300. I don't see this as a massive expense that's unreasonable to cover to save a customer the hassle of wasting away a day on something that shouldn't have been in the first place. How am I wrong here?

March 27, 2025

Dealership Rating
Employee Rating

Great people friendly environment fear deals I would like to thank to SAM and CHRIS More

by alenrasidkadic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 15, 2025

Dealership Rating
Employee Rating

The dealer are very nice, helpful, respectful and helpful and they really will help you to get a car More

by bangurahamida97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Zolman

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