Iliana Sanchez
Iliana Sanchez at Rivard Buick GMC
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Iliana Sanchez

BDC Representative

Rivard Buick GMC

9740 E Adamo Dr
Tampa, FL 33619

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5.0
35 Reviews
5.0

35 Reviews

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35 Reviews of Iliana Sanchez

September 15, 2024

Dealership Rating
Employee Rating

Busy dealership manages to be an auto industry leader while still delivering personalized, excellent service. More

by ramin1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 17, 2024

Rivard Buick GMC responded

Thank you for your wonderful review! I truly appreciate your kind words about Rivard Buick GMC. It means a lot to us to provide personalized and excellent service, even in a busy environment. I hope to see you again soon and look forward to assisting you with your automotive needs! Sincerely, Troy Guidash t.guidash@rivardbuickgmc.com

May 20, 2024

Dealership Rating
Employee Rating

GREAT DEALERSHIP GOOD PEOPLE TO WORK WITH, SERVICE DEPARTMENT IS GREAT AS WELL, SALES DEPARTMENT TOO More

by SALES@CARSTORETAMPABAY.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Judd , LOGAN SERVICE ADVISOR

May 22, 2024

Rivard Buick GMC responded

Thank you for the glowing review! I am thrilled to hear that you had a positive experience with both our sales and service departments at Rivard Buick GMC. I take pride in providing exceptional customer service, and I appreciate you taking the time to share your feedback. I look forward to welcoming you back in the future! Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

May 04, 2024

Dealership Rating
Employee Rating

Best dealership I’ve been to in the 10 years I’ve been buying cars. Hiram Otero is the reason. He made the entire experience seem less. His customer service and knowledge of cars is unmatched. I can tell More

by santoniowalls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2024

Rivard Buick GMC responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of sales excellence. It’s quite an accomplishment to hear that Hiram provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

March 05, 2024

Dealership Rating
Employee Rating

Ronnell was amazing he did a great job of not pressuring my wife and I, but still being there whenever we had a question or concern! More

by james.nuwer
Recommend Dealer
Yes
Mar 07, 2024

Rivard Buick GMC responded

James, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free experience, and I'm glad to hear that was the case for you on your recent visit to Rivard Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

February 23, 2024

Dealership Rating
Employee Rating

Everyone seemed nice and when I had to return it the next day for problems, they were very nice in the service department. Wasn’t totally thrilled with my sales rep. Not very engaging or explanatory. Charged More

by mfaurie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arnold Little Jr. , Logan 5

Feb 23, 2024

Rivard Buick GMC responded

Thank you for your feedback. Here at Rivard Buick GMC, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. Please contact me at your earliest convenience so that we can discuss this issue in greater depth. I look forward to hearing from you soon. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

October 28, 2023

Dealership Rating
Employee Rating

Rivard had the best deals around and even better service! My go to dealer for anything GM related. More

by Kckustom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Guidash , Lee Sookdeo, Logan - Service

Oct 31, 2023

Rivard Buick GMC responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

January 22, 2023

Dealership Rating
Employee Rating

Ronnell was Great! Thank you for helping us in getting the car we wanted. Thanks More

by rbeals7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2023

Rivard Buick GMC responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Ronnell's efforts have made the difference in your car-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Justin Ramer j.ramer@rivardbuickgmc.com

September 27, 2022

Dealership Rating
Employee Rating

It’s great place to buy a car. This is our 15th vehicle. Service department is great. They are trustworthy and always do a good job. More

by HALLSTEVENB71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2022

Rivard Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Rivard Buick GMC Team

July 31, 2022

Dealership Rating
Employee Rating

James Rivard is our preferred dealership! !! Ben Puglese makes the buying process seamless! We have been buying from them since my husband got his first truck!! I recommend 100% I love my new More

by Rebecca
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Pugliesi

Aug 03, 2022

Rivard Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Rivard Buick GMC Team

March 26, 2022

Dealership Rating
Employee Rating

The best place to get service for your car. The technicians know what they're doing. Nice team over there. They keep in touch with you while your car in service. I had a great experience with t More

by ACHARITE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 28, 2022

Rivard Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Rivard Buick GMC Team

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