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Iliana Mullins
Refer Me
270 Reviews
Moved from Connecticut to Tampa, FL in October 2000. I have 4 beautiful children. I enjoy many activities when I am not working, my number one go-to is riding my Harleys and attending several events in and around surrounding areas. I started writing service in April 2001. I truly enjoy my profession, through the years that I have written service every day there is a different adventure! Thank you to all my returning customers and looking forward to interacting and building a relationship with my new customers.
Read moreDealership Experience
7 yrs, 9 mos
Industry Experience
24 yrs, 1 mo
Specialties & Trainings
Toyota Certified
270 Reviews
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270 Reviews of Iliana Mullins
Verified Customer
May 25, 2024
comfortable setting while you wait for your car. they worked with me through the day. its a very comfortable and convenient place to be while waiting for your car. they worked with me through the day. its a very comfortable and convenient place to be while waiting for your car. More
by theanzeses
Other Employees Tagged: Michael Sciotti
May 24, 2024
Attempted to sell service and this varies with each visit ranged from filters to transmission ranged from filters to transmission More
by Buzzy.guillette
Other Employees Tagged: Shad Buchanan, Daniel Ainsworth, Arnaldo Mella, Ian Roberts, Nancy Voss, Ariana Jordan, Kendall Zelaya
May 13, 2024
I’m giving a 5 because Iliana does a great job. However, I do not like the new service protocol where I have to wait to check in my vehicle when my service advisor is with another customer. Also sa However, I do not like the new service protocol where I have to wait to check in my vehicle when my service advisor is with another customer. Also sales guys never offered to help me when I went on the lot to look at new vehicles. They were too busy talking and looking at their phones. Not sure what has changed at you business but it was very obvious on my last visit. I called the sales manager off a promotional email only to find he has rerouted his calls to someone. Not personal service. I will be in the market for a new vehicle soon. Not sure I will shop Gatorland. Not liking the new culture. Illiana is consistent and does well tho More
by DNEMENYI
May 12, 2024
Good treatment and attention. The staff is always very attentive, very friendly and ready to want to help you.. The staff is always very attentive, very friendly and ready to want to help you.. More
by Jorgegil
Other Employees Tagged: Arnaldo Mella
May 11, 2024
Seems up and down and not always customer-centered. We have bought 2 cars there and many elsewhere. We get good service and attention at times like yesterday. At times the telephone number doesn’t e We have bought 2 cars there and many elsewhere. We get good service and attention at times like yesterday. At times the telephone number doesn’t even answer in Service. Once we had a simple problem and could get no one to answer the phone. Frustrating. More
by G8rmo
Other Employees Tagged: Arnaldo Mella, Ariana Jordan
May 08, 2024
I usually have a good experience but this last time almost everything went wrong. Hopefully next time won’t repeat this fiasco. almost everything went wrong. Hopefully next time won’t repeat this fiasco. More
by Domt
Other Employees Tagged: Nancy Voss
May 05, 2024
Because of your new check-in process, I waited in my car for 15 minutes. And for the first time there were about 10 cars in the service area. I’ve never seen that before. You may want to reconsider. for 15 minutes. And for the first time there were about 10 cars in the service area. I’ve never seen that before. You may want to reconsider. More
by RMyers
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