

32 Reviews
Write a Review32 Reviews of Ike Beckwith
March 24, 2025
Great service ! Great personnel ! Place was clean and well organized ! Issue was explained and solved ! Great personnel ! Place was clean and well organized ! Issue was explained and solved ! More
Other Employees Tagged: Joey Register
March 22, 2025
The mechanics scrathed up my wheels 2 times as they did repars! Didn't say anything i did'nt notice it till i detailed an cleaned it later .i think they should take better care of my 50 thousnd dollar inve repars! Didn't say anything i did'nt notice it till i detailed an cleaned it later .i think they should take better care of my 50 thousnd dollar investment!. More
Other Employees Tagged: Brett Cumming, Corey McAninch
March 03, 2025
Very nice and sweet. Will do more business with you. Thank you for being so nice Will do more business with you. Thank you for being so nice More
Other Employees Tagged: Nathan Potratz, Nikki Cisko
February 26, 2025
Seemed to not understand the initial problem. When my phone wouldn’t connect, the service person said they were better at android then iPhone and was confused on the process. When my phone wouldn’t connect, the service person said they were better at android then iPhone and was confused on the process. More
February 26, 2025
In route to Jacksonville I experienced a proble with my 2018 Malibu not shifting into park. I stopped my a Chevrolet dealership in Live Oak who advised tht they did not have the part to repair and recoomm 2018 Malibu not shifting into park. I stopped my a Chevrolet dealership in Live Oak who advised tht they did not have the part to repair and recoommneded that I take to a local dealership in Jacksonville, my final designation. The service department employee at the Live Oak dealership advised me the shift proble was very common with the Cevy Malibu but they did not have the repair art on hand. When I arrive to Jacksonville it was late and no delership was open. The next morning the batter had died and I had the car towed to Gordon Chevrolet the next morning. Mr. Ike Beckwith in the service depart was very helpful and advised that they dealership only had a few technicians working on Saturday, but they would try to ge to y car as soon as possible. I advised Mr. Becwith of the proble with the shift to park and my conversation witht he dealership in Live Oak in route to Jacksonville. I was advised at that time that a basic diagnostice fee of $189 might be required to identify the problem unless technicians were able to idientify the problem quickly. However $1,002.77 later for a part that cost $61 dollars and a battery, I picked up my car a few days later. Apparently, the battery had been drained from the car not going into shift and that charge, while pretty expensive, was understandable. The labor charges were standard for a dealership so no problems there, either. However, the $189 diagnostic fee for an issue that is common to the Malibu was problematic to me. After looking at my receipt of the $189 charged being itimized as Customer concern: 49 - Basic Evaluation 189.99 c/s a few days ago she parked and the vehicle gave a message shift to park, it went away after that. This has happended a few times. This seems to be killing the battery. Please check and advise. Park position switch. This is what was wirtten on the receipt, verbatimly. There was no explanation of what diagnotics were done to waranted a full $189.99 diagnostic fee as the problem with the shift and battery were identified in the concern and the fact the the problem is a common one to the Malibu. After I retuned home from Jacksonville, I made several attempts to contact Mr. Tim McLaughlin, the servce manager, but I was unable to speak with him alfter severval calls and leaving at least 3 voice messages and speaking with Mr. Beckwith. I belive in paying for fair sevrices rendered, but I do not think the $189.99 was anywhere close to a fair charge. I would like to be contacted by someone in managment to address this complaint. More
Other Employees Tagged: Tim McLaughlin
February 22, 2025
Great service! We worked with Joey he was great to work with, very happy with our experience. We worked with Joey he was great to work with, very happy with our experience. More
Other Employees Tagged: Joey Register , Richard , Sentz
February 15, 2025
very good job always happy with the service and recommend it to friends and I like the treats in the waiting room but there was no water last time it to friends and I like the treats in the waiting room but there was no water last time More
Other Employees Tagged: Vinny Caravello, Justin Dehart, Nick Aiple, Michael Bryant, Mike Hammond, Tim McLaughlin, Corey McAninch, Al Palmer
February 14, 2025
Already sent this in. Service had my car for seven days. Now that I know how the shop operates, I understand why. Service had my car for seven days. Now that I know how the shop operates, I understand why. More
Other Employees Tagged: Courtney Breadon, Joey Register, Al Palmer , Travis Padgett, Driver for Al Palmer. Richard at Service desk. both 4 stars



