Ian Jackson

Ian is most definitely the SALESMAN OF THE YEAR! !! He was professional, patient, prompt, understanding, friendly, dedicated, and an overall blessing. He truly “sealed the deal.” I am so thankful for !! He was professional, patient, prompt, understanding, friendly, dedicated, and an overall blessing. He truly “sealed the deal.” I am so thankful for everything. I was able to get a beautiful ride with great terms all thanks to the efforts of him & other crew members. The staff was warm, attentive, and courteous throughout the entire experience. I picked a great location to make my purchase. I most certainly plan to refer him to anyone I know that’s looking for a vehicle. More

by brownaal Verified Customer Verified Customer

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Everyone was vey pleasant & friendly. Made buying our car a pleasant experience.. Ian was very professional. Made buying our car a pleasant experience.. Ian was very professional. More

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They were very helpful with my search for a new car and were all very friendl. were all very friendl. More

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It was a good experience. IAN Jackson was very helpful with the purchase. Thank you IAN Jackson was very helpful with the purchase. Thank you More

by FLINTHICUM Verified Customer Verified Customer

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Ian was an Excellent Salesman He made sure he covered all of my truck needs. If you’re looking for a new vehicle please contact Ian Jackson. Jeremy in finance was very helpful and knowledgeable thank you bot of my truck needs. If you’re looking for a new vehicle please contact Ian Jackson. Jeremy in finance was very helpful and knowledgeable thank you both. Until next time have a Great Day. More

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I was very satisfied with the service that was provided. I would recommend to anyone who may be looking for a vehicle. I would recommend to anyone who may be looking for a vehicle. More

by lindashepherd018 Verified Customer Verified Customer

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I purchased my Silverado from them 9 months ago, used. I was ensured the vehicle was up to snuff and paid KBB for it. There was a break issue and I took it in for service which was covered by chevy bec I was ensured the vehicle was up to snuff and paid KBB for it. There was a break issue and I took it in for service which was covered by chevy because of a recall. The transmission was clunky when cold, I bought in the summer and did not have any check engine light come on while I owned it. After taking it in, there was a code for the transmission and a check engine light should have come on. They would have known about the issue when they sold me the car and after other issues the total cost of repairs is $5,000. I asked the sales manager if I could split the cost of just the transmission with them since the issue was present when I bought it and they denied me asking why I waited 9 months. After buying 3 cars from them and my family buying countless more, I thought things would have gone smoother and I would not be sold a lemon. More

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I recently had the pleasure of working with Ian Jackson and the rest of the team at Jim Butler Outlet in Crestwood and I can't speak highly enough of their dedication, understanding, and expertise navigati and the rest of the team at Jim Butler Outlet in Crestwood and I can't speak highly enough of their dedication, understanding, and expertise navigating my incredibly stressful and complicated situation. Ian spoke with me on the phone and followed up with text messages to make sure he had the details correct, then worked with the finance manager to get me approved for a vehicle I never imagined I'd have the opportunity to buy at this time. From the moment I walked through their doors, Ian ensured I felt welcomed and valued. The staff took the time to understand my unique financial circumstances and worked tirelessly to find a solution that fit my needs. Their finance team is nothing short of exceptional. They explored every possible option while Ian communicated clearly, and kept me informed throughout the entire process. Despite the challenges, they remained patient, professional, and determined to get me the best possible deal. What stood out most was their commitment to transparency and honesty. There were no hidden fees or surprises; everything was laid out plainly, which built a tremendous amount of trust. They genuinely cared about helping me get into a vehicle I loved for my family without putting more undue stress on my finances. In the end, I drove away in a car that exceeded my expectations, with a financing plan that I was comfortable with. I highly recommend Ian Jackson at Jim Butler Outlet to anyone, especially those who may be facing complex financial situations. Their hard work and dedication truly make a difference. I walked in anxious and unsure of the best solution after my car was stolen and my credit had taken some big hits and walked out with a fresh starr feeling excited, confident, and safe. More

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Ian is amazing! He worked hard to get us the best deal possible and is a true professional. I had such a great experience at Jim Butler that I am a customer for life He worked hard to get us the best deal possible and is a true professional. I had such a great experience at Jim Butler that I am a customer for life! More

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Ian and the team was amazing. They were able to get me into a great vehicle even with having a few issues. The Jim Butler in Crestwood is the way to go if you are looking for a ve They were able to get me into a great vehicle even with having a few issues. The Jim Butler in Crestwood is the way to go if you are looking for a vehicle. More

by grayaliast Verified Customer Verified Customer

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