Ian Hines

Very disappointed! Emailed back and forth a few times with their Sales Manager Ian who flat out lied to me. I asked about a specific Kia Seltos that was listed on Autot Emailed back and forth a few times with their Sales Manager Ian who flat out lied to me. I asked about a specific Kia Seltos that was listed on Autotrader. Upon arrival all was well until I was escorted to look at vehicles that I didn't ask about. I was then told that the Seltos was unavailable. This is a Bait-and-Switch and absolutely unacceptable. I told him he lied to me and left. I will never do business with such a dishonest and unprofessional dealership. More

Report | Print

Typical dealership so stand your ground. They will throw numbers at you and once you settle on something they will have you sign and then take it away without giving you a copy to refer back They will throw numbers at you and once you settle on something they will have you sign and then take it away without giving you a copy to refer back to at the time of signing. Take a picture of what you signed! Associates are nice but overall it was a long, tedious, and slimy process. I've tried to cancel the extra contracts they sold me four times since July and they do not acknowledge me. They still owe me $4k so I am currently looking into attorney's to assist. Go in with armor on; or even better, just go somewhere else. More

Report | Print

25 years at the same dealership and YOU DONT MATTER! !!!!! No deal and no customer appreciation at all!!!!! !!!!! No deal and no customer appreciation at all!!!!! More

Report | Print