Ian Bing

Best experience purchasing a vehicle from beginning to end. Professional, timely, listened, cared. I would highly recommend this business/place of service to anyone who would like to purchase a Volkswag end. Professional, timely, listened, cared. I would highly recommend this business/place of service to anyone who would like to purchase a Volkswagen. Extremely satisfied customer! More

by nelson.bryant08 Verified Customer Verified Customer

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Horrible. At 3,000 miles I noticed a tire defect. After another 500 to 1000 miles the same tire developed the same issue in another spot. I had to go there f At 3,000 miles I noticed a tire defect. After another 500 to 1000 miles the same tire developed the same issue in another spot. I had to go there for a recall and showed them the tire. After looking they said they ordered me a new one and would call me. I never receive a call. I contacted them and no one would return my call. Finally after numerous attempts they said that it was road hazard. I went to several tire companies in my area, who all said it is a defective tire and that I should hire an attorney. I was also told by VW that it was not dangerous. Was told by locals if it blew it would cause me to merge into oncoming traffic. They offered to put this tire on the back for me free of charge until I can get a new one. Most horrible experience that I have ever had with a dealership. More

by debcraig Verified Customer Verified Customer

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I had a made an appointment for an oil change, tires rotated, wiper blades and update a computer recall on my defender...showed up at 10 a.m. By 2:30 p.m. the only things that were done were the oil ch rotated, wiper blades and update a computer recall on my defender...showed up at 10 a.m. By 2:30 p.m. the only things that were done were the oil change and the wiper blades. Was told the computer update was taking longer than anticipated. Have to bring it back on the 27th now. Oh and couldn't rotate my tires because the back ones were low on tread. Still haven't received a quote for tires but listening to the lady next to me complain about how she bought 4 brand new tires from them only to replace 3 of them a couple of months later....Don't think so. More

by PKAY362004 Verified Customer Verified Customer

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Thanks Ian! You were great to work with! We appreciate you helping get Madelyn's Nissan Rogue. You were great to work with! We appreciate you helping get Madelyn's Nissan Rogue. More

by cartervs1127 Verified Customer Verified Customer

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Great service. Great communication. My service technician Jim did a great job of keeping me posted on the status of my vehicle. Great communication. My service technician Jim did a great job of keeping me posted on the status of my vehicle. More

by Karl Verified Customer Verified Customer

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