IVAN MIRANDA

We live in MA and purchased a used car from Ivan and Ferman. Most of the transaction happened over the phone. This is always a questionable situation. Ivan was extremely responsive and helpful, the d Ferman. Most of the transaction happened over the phone. This is always a questionable situation. Ivan was extremely responsive and helpful, the dealership worked closely with our insurance agent, and when we arrived everything was exactly as they said it would be. Actually they went beyond- they filled the tank with gas for us. What dealership does that? We came away feeling that they are 100% trustworthy, and also more interested in long-term relationships and being of service to their customers, rather than trying to wring every last dollar out of the current sale. How refreshing! I could not recommend Ivan and Ferman more highly. More

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Ivan was our sales representative and he was outstanding! He was always available to answer our questions. He was very knowledgeable about the features in our new Equinox and before leaving the dealership he He was always available to answer our questions. He was very knowledgeable about the features in our new Equinox and before leaving the dealership he had set up all our devices. Everything was easy from start to finish! More

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Emailed the dealership about the vehicle I purchased. I got the final out the door price easily unlike many dealerships in the area. I was greeted by Ivan the next day and the process was a breeze. He wa I got the final out the door price easily unlike many dealerships in the area. I was greeted by Ivan the next day and the process was a breeze. He was professional and knowledgeable. More

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Ivan was excellent. We had an appointment with him, and when we arrived, he had the car ready to view. He was helpful in answering any questions I had about the car and We had an appointment with him, and when we arrived, he had the car ready to view. He was helpful in answering any questions I had about the car and made the process as smooth as possible. I loved that even after buying the car he followed up with me to make sure I was happy with my purchase. More

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Working with Ivan and the others at Ferman Chevrolet was the most positive car-shopping/car-buying experience I've ever had. Ivan was knowledgeable, helpful, courteous, and he followed through with everythi the most positive car-shopping/car-buying experience I've ever had. Ivan was knowledgeable, helpful, courteous, and he followed through with everything. More

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We were car shopping and set an appointment. Ivan was ready with a car we were considering ready to view. Great service and really nice people from the financing team to sales to those that deta Ivan was ready with a car we were considering ready to view. Great service and really nice people from the financing team to sales to those that detailed the car for us. More

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Very respectful and comprehensive of clients needs. Not trying to pressure. Had a wonderful experience Not trying to pressure. Had a wonderful experience More

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Ordered the vehicle online and picked up at Ferman. Ivan was great and showed me the features of the car. I had my financing through my credit union set so all good there. Ivan was great and showed me the features of the car. I had my financing through my credit union set so all good there. More

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Ivan was absolutely awesome. He didn’t sell me a truck, he helped me buy one. Very patient and answered every question I had. Excellent salesman!!! He didn’t sell me a truck, he helped me buy one. Very patient and answered every question I had. Excellent salesman!!! More

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Ivan answered the questions we had about the car and was very pleasant and not pushy like some sales people are. We negotiated a deal that worked for us and then we were on our way with the car. very pleasant and not pushy like some sales people are. We negotiated a deal that worked for us and then we were on our way with the car. More

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