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Hunter Roussel
Hunter Roussel at Genesis of New Orleans
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Hunter Roussel

Service Advisor

Genesis of New Orleans

3240 Power Boulevard
Metairie, LA 70003

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4.9
21 Reviews

Having worked closely with both Toyota's and Lexus' cutting-edge technologies and luxury offerings, I have developed a deep understanding of what drives consumer satisfaction and brand loyalty. Eager to learn and expand my horizons, I am now excited to explore Genesis, a brand known for its innovation and premium design. With a solid foundation in the automotive sector, I look forward to further advancing my career by bringing my expertise to Genesis, embracing the future of luxury and technology.

Dealership Experience

3 mos

Industry Experience

8 yrs, 3 mos

Languages Spoken

English English

4.9

21 Reviews

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21 Reviews of Hunter Roussel

April 24, 2025

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Employee Rating

Great reliable service. Genesis of New Orleans really outshined the Genesis I “use” to visit! More

by LAVAL.FRANKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremiah Bouie

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Apr 24, 2025

Genesis of New Orleans responded

Thank you, LAVAL.FRANKLIN, for your kind words and for choosing Genesis of New Orleans. We're thrilled to hear that you had a positive experience and that we stood out compared to your previous visits elsewhere. Your feedback is greatly appreciated and inspires us to continue providing excellent service.

April 24, 2025

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Service was done efficiently and well, in a friendly manner I like the Genesis dealership More

by PRKASTL
Recommend Dealer
Yes

Other Employees Tagged: Hunter Roussel

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Apr 25, 2025

Genesis of New Orleans responded

Thank you so much for sharing your positive experience with us. We're thrilled to hear that you found our service efficient and that our team provided a friendly atmosphere. It's wonderful to know you enjoy visiting our dealership. Your kind words mean a lot to us, and we look forward to serving you again in the future.

April 19, 2025

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Very accommodating and quick service while you wait. Friendly and knowledgeable people in.both sales and service. More

by JOHN.BURKE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremiah Bouie

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Apr 21, 2025

Genesis of New Orleans responded

Thank you, JOHN.BURKE65, for your kind words. We're thrilled to hear that you found our service accommodating and efficient. Our team takes pride in being friendly and knowledgeable, and your feedback reinforces our commitment to providing an exceptional experience for our customers. We appreciate you taking the time to share your positive experience with us.

April 17, 2025

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Friendly and knowledgeable staff with A1 customer service. I will use again for future service appointments More

by JEROMEMAYS79
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 21, 2025

Genesis of New Orleans responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. It's wonderful to know that our staff's friendliness and expertise made an impression. We look forward to welcoming you back for your future service appointments.

April 14, 2025

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Employee Rating

Great service and communication Hunter was easy to work with. The service department was able to fix my issue while I waited. Very satisfied with my experience More

by ALYCE.LACOUR
Recommend Dealer
Yes

Other Employees Tagged: Hunter Roussel

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Apr 15, 2025

Genesis of New Orleans responded

Thank you for sharing your positive experience with us. We are delighted to hear that Hunter and our service department were able to meet your expectations and resolve your issue efficiently. Your satisfaction is our priority, and we appreciate your kind words.

April 13, 2025

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Very pleasant and personable. So pleased not to work with Hyundai anymore .love my genesis. More

by ANDREE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2025

Genesis of New Orleans responded

Thank you for sharing your positive experience with us. We're delighted to hear that you are enjoying your Genesis and that our team was able to provide a pleasant and personable experience. Your satisfaction is important to us, and we appreciate your kind words.

April 09, 2025

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Employee Rating

Prompt service. Dealership is clean, staff is nice & it's nice to have complimentary snacks & drinks. More

by Qu€€nCoutu®€4€va
Recommend Dealer
Yes

Other Employees Tagged: Hunter Roussel

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Apr 09, 2025

Qu€€nCoutu®€4€va responded

Hunter was VERY Professional, knowledgeable & helpful. He is doing an Exceptional job. Shout out! to the Tech. who repaired my car.

April 09, 2025

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Overall, attentive and thorough with service. Keeps the customer in the know when services are being completed. Everyone is friendly. This is definitely a different calabor of experience at its b More

by KWISE256
Recommend Dealer
Yes

Other Employees Tagged: Hunter Roussel

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Apr 10, 2025

Genesis of New Orleans responded

Thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear that our team provided you with attentive and thorough service while keeping you informed. It's wonderful to know that you felt welcomed and valued during your visit. Your feedback is incredibly encouraging, and we're delighted that you enjoyed your time with us.

April 06, 2025

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Employee Rating

Great service the team is very friendly and easy to work with sales and service are all in order More

by CARACCIVM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samuel Buhler, Adam Qureshi , The gentleman who gave me a ride while my car was being worked on

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Apr 07, 2025

Genesis of New Orleans responded

Thank you so much for your kind words. We're glad you had such a positive experience with our team, and we appreciate your recognition of our efforts in both sales and service. Your feedback is invaluable to us, and we're delighted to have met your expectations.

March 29, 2025

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Employee Rating

Had a good experience with everyone there and was able to get into the car I wanted….. More

by stevensonld23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Kent, Samuel Buhler, Adam Qureshi, Eddie "Bo" Williams

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Mar 31, 2025

Genesis of New Orleans responded

Thank you for sharing your positive experience with us. We're delighted to hear that our team was able to assist you in finding the car you wanted. Your feedback is greatly appreciated and motivates us to continue delivering excellent service.

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