Hunter Kapp
Hunter Kapp at Boucher Hyundai of Janesville

Hunter Kapp

Service Technician

Boucher Hyundai of Janesville

2009 Milton Ave
Janesville, WI 53545

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4 Reviews
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4 Reviews

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4 Reviews of Hunter Kapp

June 19, 2025

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We waited about a month for our engine to be fixed. They rushed putting in the engine to where it started having issues starting. The batter wasn't even connected completely!! Which from the sounds of More

by greenlau
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 22, 2025

Boucher Hyundai of Janesville responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ross Cartwright Service Manager 608-750-1200

June 17, 2025

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Excellent availability for appointments, customer service is excellent, & communication is excellent. I appreciate the videos of the service which allows for other decisions that might need to be made. More

by MD-VP
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Lexi Wilson

Jun 17, 2025

Boucher Hyundai of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Boucher Hyundai of Janesville. Ross Cartwright Service Manager 608-750-1200

June 11, 2025

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They are friendly. They keep you up dated on what they are doing with the car More

by heatherbelk58
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2025

Boucher Hyundai of Janesville responded

Hello Heather: We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Ross Cartwright Service Manager 608-750-1200

May 30, 2025

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Helpful fixed correctly in a timely manner and covered the repair under warranty thank you More

by TONIHULICK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ross Cartwright

May 30, 2025

Boucher Hyundai of Janesville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Boucher Hyundai of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else. Ross Cartwright Service Manager 608-750-1200

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